cafe staff

Job Title: Cafe Staff

Location: Mumbai
Department: Operations / Front of House / Back of House
Reports to: Cafe Manager / Supervisor
Job Type: Full-time / Part-time
Experience Required: 0–2 years (Training Provided)

Job Summary:

The Cafe Staff is responsible for assisting in the daily operations of the café, ensuring smooth service, customer satisfaction, cleanliness, and timely food and beverage delivery. The role includes a mix of front-of-house (FOH) and back-of-house (BOH) duties based on shift or rotation.

Key Responsibilities: Customer Service (FOH):

• Greet and attend to customers warmly
• Take orders at the counter or table accurately
• Recommend menu items and handle upselling
• Pack takeaway and delivery orders
• Operate POS system and handle cash/UPI payments

Food & Beverage Preparation (BOH):

• Assist chefs in prepping simple items like sandwiches, coffee, juices, or snacks
• Maintain cleanliness of kitchen equipment and utensils
• Plate and present orders neatly and as per SOPs

Cleaning & Maintenance:

• Clean tables, counters, kitchen area, and floor
• Wash dishes and maintain hygiene throughout the day
• Refill stock of cups, napkins, cutlery, and condiments

Stock & Inventory:

• Receive and arrange stock from vendors
• Inform the manager about low stock or inventory issues
• Follow FIFO (First In, First Out) practices to avoid wastage

Skills & Requirements:

• Basic communication skills (English/Hindi/regional language)
• Willingness to learn and work as part of a team
• Good hygiene practices and grooming standards
• Ability to multitask in a fast-paced café environment
• Polite and respectful attitude with customers and team

Job Type: Full-time

Pay: ₹12,000.00 - ₹20,000.00 per month

Work Location: In person