CAD Support Engineer-Catia

As a CATIA Technical Support Specialist, you will be responsible for providing technical support and resolving issues related to CATIA software. Your primary duties will include license administration, troubleshooting, and offering L1/L2 technical support to users. You will need to have a deep understanding of complex technical requirements and be able to translate them into actionable solutions effectively. In this role, it is essential to be familiar with relevant industry standards and regulations to ensure compliance. Proficiency in written and spoken English is required, along with excellent communication skills. You will also be expected to engage with end-users in R&D to discuss business requirements in person and provide optimal solutions. Moreover, you should have the ability to create, update, and maintain technical documentation, product manuals, and training materials. Your attention to detail and organizational skills will be crucial in ensuring that all documentation is accurate and up to date.,