Butler Executive

Company Description

Guest Service Excellence:

• Provide personalized, anticipatory service to exceed guest expectations.
• Attend to guests' requests promptly and efficiently with attention to detail.
• Maintain a professional and polished demeanor at all times.
  

Butler Services

• Offer bespoke services including unpacking/packing, garment pressing, and personalized room set-up.
• Arrange dining reservations, transportation, and special requests as per guest preferences.
• Ensure guest comfort by promptly addressing any concerns or issues.
  

Communication And Coordination

• Liaise effectively with other departments to fulfill guest needs seamlessly.
• Maintain clear and concise communication with colleagues and supervisors.
  

Attention To Detail

• Uphold the highest standards of cleanliness and organization in guest rooms and public areas.
• Monitor and replenish in-room amenities to ensure guest satisfaction.
  

Team Collaboration

• Work collaboratively with colleagues to deliver a cohesive guest experience.
• Assist in training new team members on butler services and hotel standards.
  

Qualifications

• Previous experience in a luxury hospitality environment preferred.
• Impeccable grooming standards and professional appearance.
• Excellent communication skills in English; knowledge of additional languages is an asset.
• Strong organizational skills and attention to detail.
• Ability to work efficiently and calmly in a fast-paced environment.
  

Our Commitment To Diversity & Inclusion