Business Transformation Associate

J.P. Morgan Personal Investing offers award-winning investments, products and digital wealth management services to over 275,000 investors in the UK. We built the business with innovation as a core part of our ethos to give consumers the confidence and clarity to make informed investment decisions and achieve their financial goals.

As a Transformation associate at JPMorgan Chase within the International Consumer Bank, you will be a part of a flat-structure organization. Your responsibilities are to deliver end-to-end cutting-edge solutions in the form of cloud-native microservices architecture applications leveraging the latest technologies and the best industry practices. You are expected to be involved in the design and architecture of the solutions while also focusing on the entire SDLC lifecycle stages.

Our Transformation team is at the heart of this venture, focused on getting smart ideas into the hands of our clients. We're looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution-oriented, commercially savvy and have a head for fintech. We work in cross-disciplinary teams to focus on specific products, projects and client journeys – and you'll have the opportunity to move between the

Job responsibilities

• Collaborate with project managers and team leaders to support the planning and execution of transformation initiatives.
• Conduct data analysis to identify areas for improvement and provide actionable insights to drive decision-making.
• Assist in the development and implementation of change management strategies to ensure smooth transitions and adoption of new processes.
• Monitor project progress, track key performance indicators, and prepare regular reports for stakeholders.
• Facilitate workshops and meetings to gather input, share updates, and align teams on project goals and objectives.
• Support the development of training materials and communication plans to educate employees on new processes and systems.
• Solve problems and work collaboratively with cross-functional teams to deliver business-promoten AI solutions
• Implementing responsible AI practices, including data privacy, fairness, and explainability.
• Code for data analysis, machine learning, and automation tasks
• Identify potential risks and issues related to transformation projects and work with teams to develop mitigation strategies.
• Stay informed about industry trends and best practices in transformation and change management.

Required qualifications, capabilities and skills

• Bachelor’s degree in Business Administration, Management, or a related field.
• 2+ years of experience in project management, business analysis, or a similar role.
• Strong analytical and problem-solving skills with the ability to interpret complex data.
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams.
• Proficiency in project management tools and software (e.g., Microsoft Project, Asana, Trello).
• Ability to manage multiple priorities and work under tight deadlines.
• Strong attention to detail and organizational skills.

Preferred qualifications, capabilities, and skills

• Experience with change management methodologies and practices is a plus.

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