Business Relationship Executive

0 years

2 - 3 Lacs

Posted:2 days ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Develop and maintain strong, long-term relationships with assigned clients.
  • Act as the main point of contact for all client communications and service updates.
  • Understand client needs and recommend relevant software solutions and services.
  • Identify upselling or cross-selling opportunities to expand client accounts.
  • Coordinate with internal teams to ensure project success and timely delivery.
  • Schedule and conduct regular client review meetings to ensure satisfaction.
  • Maintain accurate client records, status reports, and updates using CRM tools.
  • Handle client escalations efficiently and ensure timely resolution.
  • Assist in new client onboarding and documentation processes.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

  • Paid time off
  • Provident Fund

Language:

  • English (Preferred)

Work Location: In person

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