Posted:2 weeks ago|
Platform:
Work from Office
Full Time
Main functions of job: Healthcare Insurance experience is mandatory Lead Quality Assurance Centre of Excellence, Continual improvement & Capability building for a portfolio of practices Develop and execute BE strategy for the portfolio aligned to business needs Accountable for business impact for the portfolio Work with Sr. Leadership on the priority projects and performance fixes Provide thought leadership on new operating models Leverage digital capabilities to build a lean & effective quality organization. Lead complex (life cycle/ Spotlight account interventions) Lead Continuous Improvement/Reengineering projects, cross geo projects Provide solutions (people/process/tech.) and facilitate implementation for relatively complex projects Responsibilities: Play a key strategic role in designing & deploying best in class framework for Business Excellence Lead deployment of futuristic solutions to optimize Cost of Quality & minimize risk Leverage CMM to enhance end to end capabilities of practices in scope Synchronize best practices across the portfolio Overall 11-15 years relevant experience, with Min. 6 years experience with Healthcare Insurance domain preferred; Min.8 years experience in leading mid to large size Process / Business Excellence portfolio Six Sigma BB / equivalent certified; Should be able to analyze data and convert into meaningful experience Demonstrated experience of leading projects & delivering significant benefits Experience in deploying large scale digital solutions such as Analytics, Automations Build & maintain effective partnerships with key cross functional leaders, teams & solution partners Information security assurance, customer data privacy & risk management related to the practice Qualifications: Bachelor or Masters degree in a technology, business or hybrid discipline US Healthcare Insurance industry exposure Excellent analytical, written and oral communication skill Experience in project management & reporting (including risks, Issues, action items) Experience in working with international clients, senior management and staffs Experience in RPA projects (particularly Automation Anywhere, UIPath and MS PowerApps) and data extraction tools Must Require Skills Bachelor or Masters degree in a technology, business or hybrid discipline Exposure to (US) Healthcare / Insurance Proven Business Excellence Strategy development & deployment experience Six Sigma GB/BB Equivalent certified, with excellent Analytics and Problem solving skills Demonstrated capability to leverage technology in designing solutions Excellent Facilitation skill, presentation & communication (both written & verbal) Multi Geo Stakeholders Management
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