Business Process Excellence Manager, Lead to Cash

As the Business Process Excellence Manager Lead to Cash at ZEISS, your main focus will be on transforming and optimizing the lead to cash process. This involves improving the efficiency and effectiveness of the sales and revenue cycle by implementing SAP S/4HANA. Your responsibilities will include: - **Workstream Ownership:** Leading the L2C workstream throughout the design, deployment, and sustain phases for global L2C processes. - **Process Analysis & Design:** Identifying inefficiencies, gathering business requirements, and conducting Fit to Standard workshops. Developing AS-IS & TO-BE process maps using SAP S/4HANA capabilities. - **Solution Design & Requirement Analysis:** Identifying process gaps, documenting requirements, and translating them into functional designs. Managing dependencies with P2P, S2C, RTR, and other streams. - **Leadership and Strategic Planning:** Leading external consulting support within your workstream. Engaging with fellow workstream leads for best practice sharing and integration into related processes or systems such as CRM. Developing and implementing strategic plans aligned with ZEISS's broader business goals. - **Communication and Change Management:** Effectively communicating with all levels of the organization to promote the transformation agenda. Proactively managing change by engaging stakeholders and facilitating adaptation to new processes and systems. In terms of qualifications and experience, you should have: - A Bachelors/masters degree in business administration, Commerce, Marketing, Sales, or a related field. - Minimum of 8 years of experience as a key user or Business user in Order to cash domain or managing projects focused on business process excellence, particularly within SAP ERP transformations in Sales and Distribution. - Experience in SAP S4 HANA SD (Sales & Distribution) as a Process expert is beneficial. - Proficiency in Lead to Cash processes such as Salesforce Integration, Order management, Intercompany & Cross Company, Delivery, Invoicing, and Pricing. - Expertise in tools like Signavio, JIRA, SAP. - Exceptional leadership and strategic thinking skills. - Strong interpersonal and communication skills to work with diverse teams and influence leadership.,