Business Process Analyst- Operations

Transcend

Business Process Analysts

What You’ll Do

• Collaborate with clients and onshore teams to understand business processes and ensure smooth BAU operations.
• Respond to issues/escalations promptly and provide effective solutions.
• Identify process gaps and implement improvements where needed.
• Prepare business and process documentation and secure approvals.
• Coordinate with technical teams for process implementation.
• Support SIT and UAT testing with the QA team.

What We’re Looking For

• 2–4 years of experience as a Business Analyst in the

  Banking (Capital Markets)

  domain.
• Strong understanding of Capital Markets and Financial Securities.
• Proficiency in

  Excel, MS Word, and PowerPoint

  (SQL knowledge is an added advantage).
• Ability to create clear and concise business process documents.
• Excellent communication skills and experience working with global teams.

Future Opportunities

At Transcend, your career journey doesn’t stop at one role. Talented and enthusiastic professionals in this position can expand into:

• Technology roles such as Client Implementation, Production Support, Testing, or Development.
• Functional or Technical Business Analyst roles with deeper domain expertise.
• Opportunities to learn scripting, SQL, and broaden your Capital Markets knowledge.

⚠️ Note: Career progression is dependent on individual skills, experience, and evolving business opportunities, and is not guaranteed by the company.