Business Operations Associate

Job Type: Full-time

Experience: 1–3 years (Excel & operations experience preferred)

About the Role

We are looking for a detail-oriented and proactive Operations & Reporting Executive to manage daily reporting, coordinate vehicle trips, and monitor online bidding platforms. The ideal candidate should be comfortable working with Excel, handling real-time operational issues, and communicating clearly with drivers and clients.

Key Responsibilities

1. Reporting & Documentation

• Prepare, update, and maintain balance sheets, daily trip reports, and expense sheets in Excel.
• Collate data from multiple sources and ensure records are accurate and up to date.
• Create simple dashboards or summaries for daily/weekly reporting.

2. Online Bidding & Platform Management

• Work on various online bidding portals/tools (training will be provided).
• Monitor live bids, update bid amounts when necessary, and ensure timely submission.
• Track bid performance and communicate any urgent changes.

3. Driver & Vehicle Coordination (Fleet Management)

• Manage 15+ drivers/vehicles and assign trips efficiently.
• Ensure drivers reach the pickup and drop-off locations on time.
• Coordinate daily schedules, track vehicle movement, and handle routing changes if needed.
• Maintain communication with drivers to manage delays, emergencies, or last-minute requirements.

4. Communication & Problem-Solving

• Act as the point of contact between drivers, customers, and management.
• Resolve operational issues promptly and escalate problems when required.

Required Skills & Qualifications

• Strong proficiency in Excel (formulas, filtering, formatting, basic analysis).
• Ability to work with online tools/portals for bidding or data entry.
• Good communication skills (Hindi required; basic English preferred).
• Strong organizational skills and ability to multitask under time pressure.
• Prior experience in operations, transport management, logistics, or admin roles is a plus.

Preferred Qualities

• Punctual, responsible, and self-motivated.
• Comfortable coordinating with multiple people (drivers, vendors, customers).
• Ability to think quickly and handle unexpected changes in schedule.

Salary Range

Job would start with a 6 month internship at ₹12,000. Post 6 month there will be an evaluation and based on the results a full-time offer might be extended. Salary range for full-time employee is 15,000-20,000 per month.

Work Schedule

• 6 days a week (timings can be customized)
• On-call support during urgent operational situations may be required.
• Job may require occasional travel to Patna, Ranchi and other places where the vehicles are stationed.

Job Types: Full-time, Internship
Contract length: 6 months

Pay: ₹12,000.00 - ₹20,000.00 per month

Education:

• Diploma (Preferred)

Location:

• Jamshedpur, Jharkhand (Preferred)

Work Location: In person