Business Manager - Sales & Design

As a Business Manager of Design and Operations at Livspace, you will be responsible for overseeing and managing the sales and design processes, as well as operational communication with partners (Franchise Owners) and their teams. Your key duties will include assisting partners in sales funnel management to improve conversion rates, supervising the design of 12 to 15 projects per month, and overseeing the work output of the Partner and Team for 5 stores. You will also play a crucial role in aiding partners in hiring Interior Designers through technical interviews and training designers to achieve predictable sales and design outcomes. Additionally, you will be accountable for customer experience management, relationship management, and collaborating with various teams to collect market feedback. Your role will involve managing the design and site delivery team, ensuring their performance meets delegated responsibilities. You will guide and coordinate with vendors and business partners throughout project completion. To qualify for this position, you should hold a degree in Architecture or Interior Design, along with a post-graduation in Project Management or Construction Management from a Tier I institute. A minimum of 5 years of experience in the building construction industry is required, as well as knowledge of individual trades and subcontractors relevant to interior fit-outs. Being a tech-savvy professional with a track record of successfully implementing digital and technology initiatives is crucial. The ability to thrive in a fast-paced environment while maintaining high quality and customer satisfaction, along with the capacity to work well under pressure and independently, are essential traits for this role.,