Business Manager

Client - Indiamart

Job Title - Business Manager

Location - Bangalore

Expereince - MBA graduate ( Mandatory)

with strong academics 4+ yrs. of experience in Sales / Servicing / Retention

Role & responsibilities

Were looking for a highly skilled and motivated Business Manager to join our

dynamic team. The ideal candidate will be responsible for overseeing daily

operations, driving business growth, and ensuring efficiency and

effectiveness across various departments. This role requires a strategic

thinker with strong leadership abilities and a proven track record in business

management.

• Lead and manage a team of 2030 members, ensuring high

performance and alignment with business goals.

• Strategically plan, forecast, and achieve fortnightly and monthly

client retention targets across the assigned client portfolio.

• Build and nurture strong, professional relationships with clients to

drive long-term engagement.

• Hire, train, and retain team members by formulating development

plans and addressing their training needs.

• Ensure swift and effective resolution of client issues to maintain

satisfaction and loyalty.

• Support the field sales team in meeting revenue and retention

targets through structured follow-ups and timely deal closures.

• Conduct 23 in-person client meetings daily to strengthen

relationships and drive business outcomes.

Key skills-

Proficient in applying effective sales techniques to drive conversions and business growth. • Strong problem-solving and quick decision-making abilities in dynamic situations. • Excellent verbal communication paired with active listening for impactful client interactions. • Strategic vision and foresight to identify and create new customer opportunities. • Skilled in team management with strong interpersonal and leadership capabilities. • Solid understanding of client segmentation, data analysis, and report management for informed decision-making