Job
Description
About the Role: As a Manager of the Business Solutions & Enablement team within I&P CIB Front Office COO group, you will be responsible for overseeing team performance, deliveries, and functional operations. Your role will involve independently managing and executing end-to-end delivery of key projects across the COO organization. It is essential to actively engage in global team discussions, hiring activities, projects/process enhancement plans, and foster a culture of creative thinking within the team. Key Responsibilities: Your primary responsibilities will include managing and maintaining the performance of your team by overseeing functional end-to-end project management, conducting risk and control framework reviews, optimizing capacity, monitoring key performance metrics, implementing front to back process improvement plans, developing resiliency plans, assessing I&P location footprint, and leading critical projects/programs. Direct engagement with senior leaders across CIB will be required to drive diverse and challenging projects aligned with Regulatory Policies, Banking, CRE, and other domains. You will also play a crucial role in developing team members through coaching, mentorship, and fostering a unifying vision across the organization. Job Expectations: Strategic Execution and Delivery with CIB Domain knowledge: - Provide thought leadership and cross-functional expertise to address challenges and opportunities - Demonstrate a strong grasp of CIB domain and product knowledge in Banking and/or Markets - Lead multiple high-risk global CIB projects efficiently by navigating challenges, maximizing capacity, and offering guidance on complex initiatives - Translate business problem statements into scalable, reliable, and user-friendly solutions - Establish processes, procedures, and controls for teams and projects - Stay informed about external trends impacting the function and guide others on adapting to these changes Executive Communication: - Possess excellent verbal and written communication skills to collaborate with senior leaders globally - Deliver strategically important information to diverse audiences using various communication methods and tools - Manage complex issues and deliverables effectively through outcome-oriented conversations Change Mindset And Collaboration: - Lead and participate in change initiatives across the division by collaborating with global stakeholders - Identify opportunities for operational efficiencies and propose ideas for process improvements - Partner with teams to ensure regulatory adherence, implement process controls, and address key issues - Assist in projects involving data interfaces between systems and contribute to process improvement analysis and reporting - Encourage integration and partnership across the organization to enable collaboration and successful partnerships Risk & Control Mindset: - Monitor key risk governance efficiently according to policies and procedures - Analyze monitoring data across functions, identify trends, and recommend enhancements for risk and compliance monitoring - Ensure operational practices comply with relevant risk standards, policies, and regulations to maintain an effective control environment - Collaborate with operational risk teams to address issues of non-compliance and enhance risk assessment processes Team & People Management, Leadership: - Lead and manage teams closely, providing leadership and guidance - Focus on team productivity, training, succession planning, career development, and managing career opportunities - Conduct performance appraisals, develop action plans for people development, and mentor talent for future leadership roles - Manage training needs, ensure adherence to discipline, punctuality, and compliance within the team - Develop and lead strategic plans to drive engagement and enhance relationships across the organization - Foster inclusive environments and collaboration across teams and functions Required Qualifications: - 6+ years of Business Execution, Implementation, or Strategic Planning experience - 3+ years of Management experience - Experience in project management, business execution, and risk management - Strong verbal and written communication skills with a focus on accountability and attention to detail - Ability to work effectively in a dynamic environment, handling multiple tasks while maintaining quality and integrity - Experience presenting information to different audiences and negotiating solutions effectively - Ability to work in a global team environment and manage deliverables with varying complexities Desired Qualifications: - Experience in change initiatives, governance, and regulatory change - Proficiency in driving process improvements in complex environments - Ability to work with data and create risk-based analytics from multiple sources - Experience with BI tools like Alteryx and Tableau - Proven ability to implement successful strategies across risk programs Posting End Date: 7 Mar 2025 Job posting may come down early due to volume of applicants.,
