882 Business Excellence Jobs - Page 32

This role emphasizes leadership in service excellence & strategic quality management, with a focus on enhancing contact center processes and customer experience. The incumbent will be responsible for driving sustainable continuous improvement and transformation initiatives leveraging technology. Key Responsibilities: *Lead / mentor improvement initiatives that positively impact Client satisfaction & business profitability *Be a visionary to identify high impact strategic projects which yield in substantial Gains *Identify new technologies that are relevant to service line and have potential to be scaled *Deliver on strategic and functional goals of projects focused on cost optimization, reve...

Profile & Experience Bachelors degree in computer science, engineering or relevant field and 10+ years of change management or transformation 5+ years of Program Management experience in a matrix environment Exposure to drive complex improvement / transformation projects across multiple accounts/domains. Transformation / Process Re-engineering (RPA, IVR, Cognitive, Bots, Messaging, Analytics, Lean / Six Sigma) Strong understanding of AI enabled Conversation Bots (Chat Bots, Email Bots, Social Bots, Knowledge Bots, etc) Experience collaborating cross functionally within all organizational levels to build collaborative relationships. Strong internal client-facing skills with excellent communic...

About The Role Integrated Role50% Business Excellence and 50% Risk Program Leader Integrated Role50% Business Excellence and 50% Risk Program Leader Business Excellence Team (BET) Diversified team - experience in Sales, Delivery & Operations, Technology, Law, HR, Finance etc. In-House Consulting Team to drive strategic and tactical objectives of Leadership Be a support team for CEO, WEB & WEC as Change Agent, Catalyst and Co-Ordinator to drive business impact projects Role of a BET Member Study issues – Deep Dive including conduct root cause study Find Solutions jointly with the Business owners including thru external benchmarking Change Agent – Drive System changes, process changes and tech...

Drive Six Sigma culture across Factory through Planning, Execution and Monitoring projects. Annual planning Project identification Monthly review & reporting Green belt certification for Engineers Build Community of Practice through other comp visits Required Candidate profile B Tech / M Tech 10+ years in Manufacturing / Assembly / Quality Six Sigma DMAIC Approach & Application Manufacturing / Assembly Processes Able to influence stakeholders Complex Data analysis skillset Perks and benefits Best As Per Industry Standards

Role & responsibilities: Contribute to the creation and implementation of best practice Lean vision, strategy, policies, processes and procedures to aid and improve operational performance. To write different Manufacturing Excellence report as per need. To initiate & implement Lean practices. To review & compile report of manufacturing excellence on monthly & Quarterly basis. Preferred candidate profile: Degree / Diploma (Production / Mechanical / Industrial / Electrical). Experience in Total Quality Managment preferred. Six Sigma Certified. Candidates from Auto industry, tier 1, tier 2, Bearing Industry, Container Glass Industry, pharma industry preferred. Good English communication skills ...

Skill required: Employee Services - Employee Data Process Design Designation: Service Delivery Ops Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts...

Role Quality and Process Excellence Lead Do Supporting process excellence initiatives and drive improvement projects in a complex and fast paced environment. Driving benchmarking and best practices deployment across accounts. Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into business processes. Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks. Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. Driving projects to improve and maintain the profitability of the process. Leading and ensuring governance for Quality/ Process Excellenc...

Role Quality and Process Excellence Lead Do Supporting process excellence initiatives and drive improvement projects in a complex and fast paced environment. Driving benchmarking and best practices deployment across accounts. Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into business processes. Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks. Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. Driving projects to improve and maintain the profitability of the process. Leading and ensuring governance for Quality/ Process Excellenc...

Must have experience in the Customer Service domain LEAN Six Sigma Certification is a mandate Should have done a successful project in the Green / Black belt Interested can call Jasmeet - 8770809534 for interview

As a consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems. You will work developing solutions that excel at user experience, style, performance, reliability and scalability to reduce costs and improve profit and shareholder value. Your primary responsibilities include: Build, automate and release solutions based on clients priorities and requirements. Explore and discover risks and resolving issues that af...

Primary Responsibilities: Champion a culture of Six Sigma quality across the organization by identifying process improvement opportunities and leading key initiatives Plan, manage, and execute improvement projects using data-driven, statistical methodologies to analyze, measure, and validate results Define and monitor process performance metrics through structured reporting and governance frameworks Present comprehensive project analyses and recommendations to senior leadership, securing necessary approvals and resources for implementation Tailor communication strategies to diverse audiences to facilitate understanding, buy-in, and successful change management Oversee innovation programs suc...

Must have experience in the Customer Service domain LEAN Six Sigma Certification is a mandate Should have done a successful project in the Green / Black belt Interested can call Jasmeet - 8770809534 for interview

A typical day in a Process Excellence Manager may look like: Working with ops to identify project/process improvement opportunities which can start from a simple excel based solutions and can reach up to machine learning. Mentoring/Leading Projects till the needle is moved Supporting Kaizen activities Updating progress on projects to senior stakeholders You Have: Understanding & implementation experience of LEAN Six Sigma methodologies like DMAIC, DMADV(Six sigma green belt certified, Black belt trained) Internal/Risk Audits, Lean / Six sigma project management, TQM - Total Quality Management Execute and lead projects delivering tangible results for the business Develops metrics that provide...

OEE Tracking and improvement of all areas including bottlenecks Change over time tracking and reduction for all areas including bottlenecks using SMED. Batch cycle time improvement for concerned products. Yield improvement on the basis of high value and high-volume products. Idea generation, Implementation, Saving tracking every month. Facilitation of performance dialogues in all area. Site performance dashboards updation on monthly basis. Successfully delivered all operation excellence training. Facilitation and conducting all Quality Circle activities. All activity under the programme to achieve continues excellence (PACE) to be completed successfully. Driving the Kaizen initiative at whol...

Skill required: Compensation & Benefits - Compensation Administration Process Design Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs This Role involves deeper understanding of the Comp & Benefits and Performance management & Leveraging expertise to solve specific problems pertaining to Comp & Benefits . Manages and leads a team of employees. Communicates company goals, safety practices, and deadlines to team. Motivates team members and assesses performance. Provides help to management, including hiring and training, and keeps management updated on t...

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 coun...

Skill required: NA - Business Transformation Designation: Business Transformation Senior Manager Qualifications: BE/BTech/Master of Business Administration Years of Experience: 16 to 25 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in m...

Skill required: NA - Business Transformation Designation: Business Transformation Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We em...

Project Role :Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Problem Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and the systems or applications they utilize. Your typical d...

Skill required: NA - Business Transformation Designation: Business Transformation Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We em...

Skill required: NA - Business Transformation Designation: Business Transformation Manager Qualifications: BE/BTech/Master of Business Administration Years of Experience: 13 to 18 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more tha...

Skill required: NA - Business Transformation Designation: Business Transformation Manager Qualifications: BE/BTech/Master of Business Administration Years of Experience: 13 to 18 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more tha...

Skill required: NA - Business Transformation Designation: Business Transformation Manager Qualifications: BE/BTech/Master of Business Administration Years of Experience: 13 to 18 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more tha...

Skill required: Next Generation Customer Operations - Knowledge Management Administrative Process Design Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.A process to design, build and configure applications to meet business pr...

Six Sigma Green Belt Global operational excellence best practices in India, drive process standardization, lead Lean/Six Sigma (Green Belt) projects, root cause analysis, continuous improvement, process mapping value stream mapping & metrics creation Required Candidate profile Lean Six Sigma Green Belt, Operational Excellence, Continuous Improvement, Process Mapping, Project Management, BI Tools (Power BI/Tableau/SAP), Lean Manufacturing, TRG & Auditing, Logistics Process