Business Development Manager

Who We're Looking For:

You're someone who's been in the trenchesleading teams, winning deals, managing delivery, and building client trust. You have 10+ years of experience in the IT services space, and you understand the nuances of both domestic and international markets. You're equally comfortable discussing technical architecture, business strategy, and team dynamics.

Key Responsibilities:

Strategic & Business Leadership

• Define and drive the company's growth roadmap across service lines and geographies.
• Identify new markets, service opportunities, and strategic partnerships.
• Represent the company in high-stakes client meetings, industry events, and strategic forums.

Sales & Client Engagement

• Lead business development efforts across domestic and international markets.
• Build and maintain long-term relationships with key clients and stakeholders.
• Oversee proposal creation, pricing strategies, and contract negotiations.

Delivery & Operations

• Ensure successful delivery of projects with a focus on quality, timelines, and client satisfaction.
• Collaborate with technical and functional teams to optimize delivery models.
• Monitor KPIs across departments and drive continuous improvement.

Team & Culture Building

• Inspire and mentor cross-functional teams across sales, delivery, and support.
• Foster a culture of ownership, innovation, and collaboration.
• Lead with empathy, clarity, and accountability.

Minimum Required Skill Set:

Technical Skills

• Understanding of enterprise technologies like Microsoft Dynamics 365 (ERP/CRM), Azure, Power Platform, and modern web/mobile stacks.
• Familiarity with cloud architecture, integration frameworks, and data analytics platforms.
• Ability to translate business needs into technical solutions and vice versa.

Management & Leadership Skills

• Proven experience in P&L ownership, budgeting, and strategic planning.
• Excellent communication, negotiation, and stakeholder management skills.
• Experience in leading diverse teams and managing cross-border operations.