Business Development Internship

Company Description

To-Let Globe is an online platform that connects property owners and tenants directly without any brokerage fees.

Role Description:

This is a part-time, remote Business Development Internship role. The Business Development Intern will be responsible for lead generation, market research, and customer service. The intern will also assist with the day-to-day tasks associated with business development such as cold-calling and preparing presentations for potential clients.

Responsibilities of the Intern:

• Pay close attention to the customer's needs, concerns, and questions. Actively listening to their words, tone, and emotions will help you understand their requirements and respond appropriately.
• Show empathy towards customers' issues and concerns. Be patient, even in challenging situations, and try to understand and address their problems effectively.
• Speak clearly and use concise language to ensure that the customer understands your message. Avoid jargon or technical terms that may confuse the customer.
• Maintain a positive attitude throughout the conversation, regardless of the customer's tone or behavior. Stay calm, polite, and professional at all times, aiming to resolve their queries or issues.
• Develop strong problem-solving skills to address customer concerns efficiently.
• Be proactive in finding solutions and offer alternatives when necessary.
• Respect the customer's time by providing prompt and efficient service. Be mindful of call duration while ensuring that the customer feels valued and heard.
• Be adaptable to different customer communication styles and preferences. Adjust your tone, pace, and approach to match the customer's needs and personality.
• Seek feedback from supervisors or colleagues to identify areas for improvement.
• Actively work on enhancing your telephonic communication skills through training and practice

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