Business Development Associate

Job Summary :-

We are seeking a dynamic and dedicated Business Development Associate to join our growing team. This role is pivotal in enhancing customer experience and satisfaction by acting as the bridge between our customers and the company. If you are passionate about customer service and thrive in a fast-paced environment, we want to hear from you!

Key Responsibilities :-

● Customer Engagement: Build and maintain strong relationships with customers through consistent and proactive communication.

● Product Assistance: Provide detailed information about our unique products and services, guiding customers to make informed decisions.

● Issue Resolution: Address customer complaints and concerns promptly, ensuring their satisfaction and loyalty.

● Internal Coordination: Collaborate with sales, operations, and product teams to ensure seamless service delivery.

● Record Maintenance: Keep detailed records of customer interactions, inquiries, and feedback to improve service quality.

● Feedback Management: Handle customer feedback, implementing improvements to enhance overall customer satisfaction.

Qualifications:-

● Education: Bachelor's degree in Marketing, Business Administration, Arts, or related fields or from any degree program.

● Experience: 0-2 years of experience in Business development or Customer Services or a related role. Freshers are welcome to apply.

● Skills: Exceptional verbal and written communication skills, strong problem-solving abilities, and a customer-centric approach.

● Technical Proficiency: Familiarity with MS Office and CRM software is preferred.

Personal Attributes :-

● Interpersonal Skills: Strong relationship-building skills with a focus on customer service excellence.

● Empathy: Patient and understanding, with a keen ability to listen to and address customer needs.

● Proactive: Highly organized, capable of managing multiple tasks, and able to work both independently and within a team.

What We Offer :-

● Growth Opportunities: Pathways for career advancement and skill development.

● Salary: Competitive and as per market standard.

● Supportive Culture: A collaborative team environment that nurtures talent and encourages creativity.

How to Apply:-

Interested candidates are invited to send their resumes and cover letters to sakshi.singh@greenpista.com with the subject line "Application for Business development Associate”.

Job Types: Full-time, Fresher

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

• Leave encashment
• Paid sick time

Schedule:

• Day shift

Language:

• English (Preferred)

Work Location: In person

Application Deadline: 30/07/2025
Expected Start Date: 20/07/2025