Business Associate

Job Title: Business Associate

Company: Halcommarketing pvt. Ltd.
Location: Noida (Work from Office)
Shift: Night Shift (US Time Zone)
Process: US Voice Process

Location: Noida, sector 63

Experience Level: Freshers to 2+ years

Job Timing/Shift : 8:00pm - 5:30am/ Night Shift

Job Summary

Halcommarketing pvt. Ltd. is seeking enthusiastic and goal-oriented individuals to join our sales team as Business Associates. This is an outbound voice-based role focused on executing sales strategies and delivering exceptional customer experiences for our US-based clients.

Key Responsibilities

• Make outbound calls to potential customers and drive product/service sales.
• Execute daily and monthly sales strategies to meet or exceed targets.
• Engage in active listening, resolve client concerns, and de-escalate challenging conversations professionally.
• Clearly communicate product features and benefits, and identify customer needs to provide appropriate solutions.
• Evaluate customer eligibility for services and maintain accurate sales records.
• Ensure adherence to company SOPs and deliver high levels of customer satisfaction.
• Participate in ongoing training programs to continuously improve knowledge and performance.
• Implement feedback and best practices shared by supervisors to optimize results.

Minimum Requirements

• Minimum 6 months of experience in an international BPO/contact center, preferably in a sales role.
• Excellent spoken English and strong persuasion skills.
• Willingness to work in night shifts (US business hours).
• Immediate joiners will be given preference.
• Freshers with excellent communication skills and an English-medium education background may also apply.

If you're looking for an exciting opportunity in a fast-paced sales environment and meet the above criteria, we would love to hear from you.

Job Type: Full-time

Pay: Up to ₹360,000.00 per year

Benefits:

• Leave encashment
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)

Language:

• English (Required)

Shift availability:

• Night Shift (Required)

Work Location: In person