Business Analyst / Zoho Expert

As a Business Analyst (BA) at our IT Company in Kochi, Vyttila, you will be a vital part of project success by meticulously gathering requirements, managing stakeholder communication, and ensuring project deliverables adhere to agreed scopes and timelines. Your role will involve following established Standard Operating Procedures (SOPs), handling user license procurement, collaborating with stakeholders to document requirements, and ensuring developments align with the Statement of Work (SoW). Additionally, you will prepare and present case studies, maintain effective communication with various stakeholders, and strictly adhere to project deadlines and milestones. You should possess exceptional written and verbal communication skills in English, a strong ability to build client relationships, knowledge of business databases and data handling, familiarity with Business Process Model and Notation (BPMN) and tools like Lucid chart, as well as proficiency in Microsoft Excel for data analysis and reporting. Ideally, you should hold a Bachelor's degree in Business Administration, IT, or a related field, have experience in software implementation projects or SaaS-based environments, and exposure to the Zoho ecosystem would be advantageous. If you are detail-oriented, proactive, and eager to contribute to project success, we welcome your application for this Full-Time role requiring 23 years of experience.,