Posted:1 week ago|
Platform:
Hybrid
Full Time
Lead Business Analyst;ITIL business analysis;Scrum;ServiceNow Agile Development|
Primary skill - Lead Business Analyst
Secondary skill - Scrum
Description and LocationLead Business Analyst / Senior Scrum Product Owner
Scrum Product Owner is responsible for maximizing the value of a product by representing the customer and managing the product backlog.
Work closely with the development team to ensure the product meets customer needs.Utilize data analytics to assess business processes; determine requirements; and deliver data-driven recommendations to executives and stakeholders. This role collaborates with various IT departments to identify problems and opportunities and implement effective solutions that align with the organization's goals.Responsibilities
Requirements analysis: Gather; document; and manage business and functional requirements from stakeholders using methods such as interviews; workshops; and surveys.
Understand the customer: Understand the customer's needs and requirements
Process improvement: Analyze current business processes to identify inefficiencies and areas for improvement; then design and propose optimized strategies.
Data analysis and reporting: Collect; analyze; and interpret large datasets using tools like SQL and Excel to uncover insights and trends. Create comprehensive reports; dashboards; and presentations to communicate findings to management.
Solution implementation: Work with technical and business teams to oversee the implementation of new systems; software; and processes. This can include developing test cases and performing quality assurance. Create a vision: Develop a vision for the product's value and how it will meet customer needs Define features: Break the vision into specific features and product backlog items Prioritize backlog: Prioritize backlog items to ensure the team is working on the most valuable features Communicate: Communicate the product vision and backlog items to the development team Liaison: Act as a liaison between the business; development team; and end users Motivate the team: Motivate the team with a clear goal Ensure alignment: Ensure the product is aligned with the overall business strategy Stakeholder management: Act as a liaison between business and IT teams to ensure clear communication and to build and maintain strong relationships with stakeholders at all levels of the organization. Risk assessment: Identify and mitigate risks related to proposed changes and new solutions.Additional Responsibilities Interview customers Review product feedback Analyze trends Get product vision approved by senior managementRequired Skills & Qualifications Strong communication skills: Ability to clearly articulate ideas; facilitate discussions; and actively listen to team members. Leadership skills: Guide and empower the team without direct authority; fostering a collaborative culture. Problem-solving skills: Analyze situations; identify root causes; and find solutions to remove impediments. Agile mindset: Deep understanding of Agile principles and Scrum framework. Facilitation skills: Effectively manage meetings; group discussions; and conflict resolution. Technical knowledge: Basic understanding of the development process and technologies used by the team. Education: A bachelor's degree in business administration; information systems; finance; or a related field is typically required. An MBA or specific certifications may be preferred for more senior roles. Experience: Proven experience in business or systems analysis and requirements gathering Technical skills:o Data analysis and visualization tools: Proficiency with tools like Microsoft Excel; SQL; Tableau; or Power BI.o Methodologies: Knowledge of relevant business analysis and project management methodologies (e.g.; Agile; Scrum).o System knowledge: Strong understanding of IT systems and software; including the software development lifecycle.
Capgemini
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