Business Analyst II - Client Facing Documentation

As a Business Analyst at FIS, you will be responsible for analyzing business goals, needs, and objectives. You will perform research to support business operations, present findings, and design processes to improve efficiency. Your role will involve utilizing systems and data to resolve business issues effectively and implementing best practices for process improvement. You will be expected to calculate costs and benefits of alternative solutions, develop recommendations, and identify opportunities for enhancing business processes. Additionally, you may provide training to internal employees, work on special projects, and offer guidance to less experienced Business Analysts. Your educational background should include a Bachelor's degree in business administration, finance, computer science, or information systems, or an equivalent combination of education and experience. **Key Responsibilities:** - Analyze business goals, objectives, and needs to support the FIS segment - Conduct research and present findings to management - Design business processes for improved efficiency - Resolve business issues using systems and data effectively - Identify best practices and suggest improvements - Calculate costs and benefits of alternative solutions - Develop recommendations for problem-solving - Analyze and document business processes for improvement - Provide training and guidance to internal employees - Work on special projects as assigned **Qualifications Required:** - Bachelor's degree in business administration, finance, computer science, or information systems - Knowledge of FIS products and services - Understanding of financial services industry - Proficiency in MS Office, Visio, and other standard office software - Excellent communication, analytical, problem-solving, and time management skills - Ability to work independently with strong decision-making capabilities - Previous experience in business analysis (four or more years) At FIS, we are committed to protecting the privacy and security of personal information. We follow a direct sourcing model for recruitment, and we do not accept resumes from agencies not on our preferred supplier list. Join us at FIS and be a part of a team that values expertise, innovation, and excellence.,