Business Analyst

Job Description

Requirement Gathering & Client Engagement Introduce existing product solutions to clients and clearly communicate product capabilities. Gather and document client expectations in detail. Assist in mapping client requirements to existing product functionalities. Identify gaps and prepare customization inputs to meet specific client needs. Requirement Analysis, Validation & Implementation Collaborate closely with the development team to assess the feasibility of implementing client-specific customizations. Prepare detailed functional specification documents and facilitate reviews with stakeholders. Manage documentation and obtain formal client sign-off on finalized requirements. Conduct internal project kickoff meetings involving all stakeholders to define project scope and communicate timelines. Knowledge Transfer & Stakeholder Coordination Clearly communicate and elaborate project scope and requirements to the development team. Share project scope with testing and documentation teams to align efforts. Product Validation Review UAT (User Acceptance Testing) cases developed by the internal product validation team to ensure they meet client delivery expectations. Conduct sanity testing of client-specific releases using relevant test cases. Ensure there is no scope gap between requirements and final deliverables. Product Training Review training materials prepared by the documentation team. Conduct training sessions for client stakeholders to ensure smooth adoption and understanding of the product. UAT Support & Sign-off Assist clients during UAT execution. Support the Program Management team in obtaining formal project sign-off from clients. RFP Compliance & Business Development Support Collaborate with the Business Development team during RFP processes. Assist with compliance checks, submission of proposals, and product demonstrations. Product Roadmap Collaboration Actively engage with the Product Management team to contribute insights and help shape the product roadmap based on market and client needs. Technical & Functional Skills Required Deep understanding of Mobile Money systems, developments, and terminology globally. Awareness of the latest industry trends and technologies in the Mobile Money domain. Prior experience in Business or Systems Analysis. Strong communication and stakeholder management skills. Graduate or Post-Graduate qualification.