Business Analyst

Role & responsibilities:

• Collaborate with stakeholders across business units to gather and analyze business requirements for automation initiatives.
• Conduct Time & Motion Studies to understand existing workflows and identify areas of improvement.
• Prepare detailed Business Requirement Documents (BRD), Functional Requirement Specifications (FRS), Solution Requirement Documents, and Workflow Diagrams.
• Translate business needs into clear functional and non-functional requirements, ensuring alignment with business goals.
• Create process flow diagrams and wireframes to visualize the current and future state of processes.
• Work closely with the development team to ensure a clear understanding of requirements and assist in solution implementation.
• Perform User Acceptance Testing (UAT) to validate that automation solutions meet defined requirements.
• Conduct data mapping and ensure accuracy and completeness in documentation.
• Analyze problems, propose multiple solutions, and support decision-making through brainstorming and structured thinking.
• Support the Project Manager in tracking project deliverables and contribute to continuous process improvement efforts.
• Publish weekly project status reports and communicate progress to stakeholders and senior leadership.

Preferred candidate profile:

• 3 to 6 years of experience as a Business Analyst, preferably in automation or process improvement projects.
• Strong experience in requirement gathering, BRD/FRD documentation, and time & motion analysis.
• Proficiency in tools such as MS Visio, Lucidchart, or other wireframing/process mapping tools.
• Familiarity with automation technologies (e.g., RPA platforms) and transformation frameworks.
• Strong analytical, problem-solving, and communication skills.
• Hands-on experience with UAT coordination and stakeholder communication.