Business Analyst

Key Responsibilities

• Collaborate with business stakeholders to gather, analyse, and document business requirements.
• Translate business needs into functional specifications, user stories, and process flows.
• Conduct gap analysis and propose solutions to enhance business processes and systems.
• Partner with Product Owners, Project Managers, and Development teams to ensure clear understanding of requirements and timely delivery.
• Support solution design, testing (UAT), and implementation of new features and enhancements.
• Create and maintain documentation including BRDs, FRDs, process maps, and reports.
• Perform data analysis and provide insights to support decision-making.
• Facilitate workshops, requirement-gathering sessions, and stakeholder presentations.
• Monitor project progress, risks, and dependencies, ensuring issues are addressed promptly.

Required Qualifications & Skills

• Bachelors degree in Business Administration, Computer Science, Information Systems, or related field.
• 3+ years of proven experience as a

  Business Analyst

  in IT, software, consulting, or relevant industries.
• Experience in

  Agile

  environments (

  Scrum/Kanban

  ) is highly preferred.
• Strong knowledge of

  business analysis frameworks (BABOK, Agile, Waterfall, etc.)

  .
• Hands-on experience with

  requirement gathering, documentation, and process modeling tools

  (e.g., JIRA, Confluence, MS Visio, Lucidchart).
• Proficiency in

  SQL / Excel

  for data analysis and reporting.
• Excellent analytical, problem-solving, and critical-thinking skills.
• Strong verbal and written communication with the ability to engage technical and non-technical stakeholders.

Good to Have

• Certification such as

  CBAP, CCBA, CSM, or PMI-PBA

  .
• Exposure to

  cloud platforms (AWS, Azure, GCP)

  or data-driven projects.
• Domain experience in

  [Banking, Healthcare, Retail, Manufacturing, etc. customize per your industry]

  .