Business Administrator

Pest Control Business Administrator – Job Description

Position Overview:
The Pest Control Business Administrator is responsible for overseeing daily business operations, supporting management, coordinating with various departments, handling documentation, and ensuring smooth service delivery. This role plays a key part in improving operational efficiency, customer satisfaction, and business growth.

Key Responsibilities:1. Administrative & Office Management

• Manage day-to-day office operations and administrative tasks.
• Maintain records, files, agreements, contracts, and service-related documentation.
• Prepare reports, dashboards, and MIS for management review.
• Ensure smooth workflow between departments (Sales, Operations, HR, Finance).

2. Customer Coordination

• Handle client inquiries, service requests, complaints, and follow-ups.
• Coordinate scheduling of pest control services with the operations team.
• Maintain customer databases and ensure timely renewal follow-ups.

3. Business Support & Reporting

• Assist management in business planning, budgeting, and performance analysis.
• Prepare monthly business performance reports (sales, operations, service quality).
• Track pending payments, prepare invoices, and follow up with clients.

4. Compliance & Documentation

• Ensure all pest control service reports and certificates (PCOs, MSDS, service reports) are maintained and issued correctly.
• Monitor compliance with company policies, safety standards, and regulatory requirements.
• Support audit activities by preparing required documentation.

5. Coordination With Field Teams

• Communicate service schedules, route plans, and client instructions to technicians.
• Track technician attendance, productivity, and service completion reports.
• Ensure timely submission of service reports and feedback from field staff.

6. Vendor & Inventory Management

• Maintain records of equipment, chemicals, and consumables.
• Coordinate with vendors for procurement and inventory replenishment.
• Track asset usage and maintain logs.

Skills & Qualifications:

• Bachelor’s degree in Business Administration, Management, or related field.
• 1–3 years of experience in business administration (pest control industry preferred).
• Strong communication and coordination skills.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Ability to multitask, prioritize, and handle pressure.
• Knowledge of pest control processes, service documentation, and compliance (preferred).

Key Competencies:

• Strong organizational and multitasking ability.
• Customer-centric and service-oriented mindset.
• Time management and attention to detail.
• Problem-solving and quick decision-making.
• Team collaboration and leadership support.

Job Type: Full-time

Pay: ₹28,059.00 - ₹34,079.50 per month

Work Location: In person