BT Enterprise Telephony

2 - 4 years

2 - 6 Lacs

Posted:23 hours ago| Platform: Foundit logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Install, configure, and support BT Enterprise Telephony solutions including SIP trunks, VoIP, and traditional telephony services.
  • Manage BT telephony service platforms such as BT IP Connect, BT One Voice, or similar.
  • Monitor telephony network performance, troubleshoot faults, and ensure SLA compliance.
  • Coordinate with BT service providers and internal teams for maintenance, upgrades, and incident resolution.
  • Manage user provisioning, call routing, voicemail, and call recording systems.
  • Maintain documentation of system configurations, processes, and incident reports.
  • Provide L2/L3 support for telephony issues and escalations.
  • Support telephony integration with contact center systems and unified communications platforms.

Key Skills Required:

  • Hands-on experience with BT Enterprise Telephony products and services
  • Knowledge of SIP trunking, VoIP protocols (SIP, H.323), and call routing
  • Familiarity with telephony hardware and software including gateways, PBXs, and session border controllers
  • Experience working with BT support teams and managing service requests
  • Strong troubleshooting skills for voice and network issues
  • Understanding of QoS, VLANs, and voice network design
  • Good documentation and communication skills

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Teamware Solutions logo
Teamware Solutions

IT Services and IT Consulting

Chennai Tamilnadu

RecommendedJobs for You

noida, uttar pradesh, india

noida, uttar pradesh, india