11 Sip Trunks Jobs

Key Responsibilities: Install, configure, and support BT Enterprise Telephony solutions including SIP trunks, VoIP, and traditional telephony services. Manage BT telephony service platforms such as BT IP Connect, BT One Voice, or similar. Monitor telephony network performance, troubleshoot faults, and ensure SLA compliance. Coordinate with BT service providers and internal teams for maintenance, upgrades, and incident resolution. Manage user provisioning, call routing, voicemail, and call recording systems. Maintain documentation of system configurations, processes, and incident reports. Provide L2/L3 support for telephony issues and escalations. Support telephony integration with contact ce...

Interested suitable candidates please be in touch with roopashree.ry@sutherlandglobal.com Technical Business Analyst Description: We are seeking a Technical Business Analyst / Solution Expert with 5+ years of experience bridging client technology requirements and solution delivery. This role focuses on defining requirements, creating solution diagrams, and coordinating implementations for enterprise AI and telephony solutions. Responsibilities: Liaise with client IT and telephony teams to capture requirements. Create solution diagrams and technical documentation. Translate business needs into functional/technical requirements. Manage implementation roadmaps, timelines, and stakeholder commun...

Interested suitable candidates please be in touch with roopashree.ry@sutherlandglobal.com Telephony Engineer Description: We are seeking an experienced Telephony Engineer with 5+ years of expertise in integrating and managing enterprise telephony platforms. You will be responsible for configuring and maintaining SIP-based call flows, CTI integrations, and multi-platform telephony environments to support enterprise-grade communication systems. Responsibilities: Design, configure, and maintain SIP trunks, call routing, and dial plans. Integrate telephony platforms with CTI and enterprise systems. Collaborate with network engineers to optimize QoS for voice traffic. Ensure high availability and...

Role Overview: As a Technical Support Engineer at First Meridian, your primary responsibility is to provide Tier 2/3 support for Unified Communications (UC) and Contact Center solutions. You will handle escalated technical issues, troubleshoot complex problems, and deliver expert-level support to enterprise customers and partners. Your role will involve assisting Tier 2 engineers with advanced troubleshooting, diagnosing and resolving complex issues related to SIP, RTP, VoIP, UC applications, and call routing. Key Responsibilities: - Provide Tier 2/3 support for UC and Contact Center solutions, assisting Tier 2 engineers with advanced troubleshooting. - Diagnose and resolve complex issues re...

You will be responsible for maintaining all aspects of the organization's global network systems, including software, hardware, and respective provider services. As part of this role, you will interact with users as a third level of escalation to the Corporate IT Support team. Your duties will include providing remote troubleshooting and fault finding when issues occur. Additionally, you will design and implement network solutions to meet the organization's needs, such as the layout of network infrastructure, installation and configuration of network devices, and implementation of network services (LAN/WAN, wireless, and telecommunications). Your key responsibilities will include: - Monitori...

Role Overview: As a skilled and experienced Service Engineer, you will be responsible for managing the installation, configuration, maintenance, and troubleshooting of PBX systems. Your expertise will be crucial in handling PBX systems from brands such as Panasonic, NEC, Matrix, and Grandstream, alongside possessing a strong networking knowledge. Key Responsibilities: - Installing, configuring, and maintaining various PBX systems - Troubleshooting issues related to call routing, line faults, and system errors - Performing system upgrades, routine maintenance, and backups - Integrating PBX systems with VoIP, SIP trunks, and network setups - Providing technical support on-site and remotely for...

As an experienced Cisco Collaboration Engineer, you will be responsible for designing, implementing, supporting, and optimizing enterprise collaboration solutions using the Cisco Collaboration suite. Your focus will be on maintaining voice, video, messaging, and contact center systems with high availability, security, and user experience in mind. **Key Responsibilities:** - Design, deploy, and manage Cisco Unified Communications solutions including: - Cisco Unified Communications Manager (CUCM) - Cisco Unity Connection - IM & Presence - Cisco Webex Suite (Meetings, Calling, Messaging) - Cisco Expressway (MRA) - Support Webex Calling (UCM Cloud or Dedicated Instance) integrations and troubles...

We are seeking an experienced Dialer Engineer with 3-5 years of expertise in VoIP & Dialer System, focusing on constructing, customizing, and enhancing dialer platforms for large-scale contact center solutions. The perfect candidate will possess profound knowledge in Vicidial, Asterisk, FreeSWITCH, OpenSIPS, and Kamailio, coupled with practical experience in integrating CPaaS and Telephony APIs. Your responsibilities will include installing, configuring, and tailoring Vicidial / GoAutoDial / other dialer systems, managing and optimizing Asterisk / FreeSWITCH / OpenSIPS / Kamailio for call routing and SIP services, implementing and refining Predictive Dialer, Auto Dialer, IVR, and Call Routin...

The Network Engineer is responsible for the installation, maintenance, support, and enhancement of the Company's network infrastructure, including areas such as network, security, wireless, Unified Communications, and Data Center. You will implement, configure, and support enterprise network systems globally and adhere to all Service Level Agreements established with the user community. It is essential to create reports, establish operational guidelines, and implement business continuity practices for network management. Additionally, you will support the data center environment, monitor network performance, diagnose network issues, and provide both emergency and scheduled maintenance. Furth...

The Network Engineer role at our company involves taking on the responsibility for the installation, maintenance, support, and enhancement of our network infrastructure. Your areas of focus will include network, security, wireless, Unified Communications, and Data Center. As a Network Engineer, your essential duties and responsibilities will include implementing, configuring, and supporting all enterprise network systems globally. It is crucial to adhere to all Service Level Agreements established with the user community and to create reports and operational guidelines for the Global Network and Unified Communications environments. You will also be involved in implementing business continuit...

Responsibilities Working with business leads and various IT groups to execute daily and monthly billing tasks to ensure accurate and timely bills Billing review and maintenance support for Partner accounts and for Network Services end customers Processing network and cloud services cancellation orders including: interacting with the underlying carriers, ensuring internal resources are shut down and closing the customers accounts for final billing Processing suspensions and cancellations ordered by Collections for non-payment Providing exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive customer experience via phone and or email Requirements Previou...