Broadband Technician/Installation Engineer

Job Description

HBS Network Pvt. Ltd. is looking for a skilled and detail-oriented Broadband Technician/Installation Engineer to install, maintain, and troubleshoot broadband connections. The ideal candidate will be responsible for ensuring high-quality installation and resolving technical issues to provide a seamless internet experience for customers. Key Responsibilities:· Install, configure, and test broadband services at customer premises. Perform troubleshooting and maintenance of broadband connections. Diagnose and repair network faults, cable issues, and device malfunctions. Ensure proper wiring and connectivity to optimize internet speed and reliability. Educate customers on broadband usage, router setup, and troubleshooting. Maintain service reports and update records of installations and repairs. Coordinate with the technical and customer service teams to resolve complaints. Follow safety protocols and company guidelines during installations. Conduct periodic checks and upgrades to improve service quality. Requirements:· ITI/Diploma in Electronics, Electrical, or a related field (preferred but not mandatory). Experience in broadband installation, fiber optics, or networking is a plus. Basic knowledge of routers, switches, and networking configurations. Ability to work independently and manage multiple service calls. Strong problem-solving skills and customer-oriented approach. Willingness to work in the field and travel for installations. Physically fit to handle installation equipment and climb poles if required. Valid driving license (preferred). Benefits:· Competitive salary with performance-based incentives. Training and skill development opportunities. Travel and mobile allowances. Career growth in a rapidly expanding broadband company.