Brand Ambassador

About Us:

The House Of Things is a premier retail platform curating exceptional art, decor, and lifestyle pieces from around the world. Our mission is to redefine luxury living by offering a carefully curated selection of unique artworks and designer pieces that inspire and elevate spaces. We cater to discerning clients who value craftsmanship, creativity, and cultural diversity in our collections.

Responsibilities:

• Ensure high levels of customer satisfaction through excellent sales service.
• Assess customers' needs and provide assistance and information on product features.
• Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
• “Go the extra mile” to drive sales.
• Maintain in-stock and presentable condition assigned areas
• Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
• Maintains the stability and reputation of the store.
• Contributes to team effort by accomplishing related results as needed. Also, should have good knowledge of Furnishing and Furniture.
• Superior product knowledge.
• Achieving established targets.
• Attracts customers by originating display ideas; following display suggestions or schedules; constructing or assembling prefabricated display properties; producing merchandise displays in windows and showcases, and on the sales floor.
• Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery.
• Prepares sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions.

Knowledge and Skills:

• Proven work experience as a Retail Sales Associate, Sales Representative or similar role.
• Basic understanding of sales principles and customer service practices.
• Ability to perform under pressure and address complaints in a timely manner.
• Solid communication and interpersonal skills.
• A friendly and energetic personality with customer service focus.

Behavioral Competencies:

• Initiative — Job requires a willingness to take on responsibilities and challenges.
• Outgoing, Charismatic, Enthusiastic, Expressive, dominates conversations.
• Active, fast paced, strong willed, determined, goal oriented, Logical and decisive.