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Axis Bank
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Branch Operations Head / Branch Operations Manager

Branch Operations Head / Branch Operations Manager

Axis Bank

8 - 12 years

8 - 14 Lacs

Bharuch Ankleshwar

Posted:3 months ago| Platform:

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Skills Required

Branch Banking Operations Branch Operations Banking Operations Retail Banking Operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Ensure administration of the branch by directing daily operations like cash, clearing, transfer, ECS/RTGS/NEFT, SB, CD, FDR, Deposits, account opening and customer service with a team of Tellers and Customer Service Officers. Ensure all customer complaints and issues are resolved maintaining high service standards Establish and strengthen all key customer relationships to generate sustained business Ensure growth in account balances and achievement of aggregate cross sell points target Ensure maintenance of cash balance as per Cash Retention Limit Control and monitor leakage of income, office accounts and anti-money laundering s Ensure compliance with banking rules, regulations and procedures, review vault register and overdue management Review branch operations reports and track exceptional transactions. Handle internal and external audit processes and attend audit queries immediately Ensure that all customer service officers are adequately trained on the products, processes and various policies of the bank

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Mumbai

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Branch Operations Head / Branch Operations Manager