Branch Manager - Sales

The role of a Branch Manager is to guide and manage dealership sales consultants and ensure adherence to company defined processes and customer satisfaction for entire purchase experience.

Duties & Responsibilities

· Ensure all targets are achieved asper plan.

· Ability to motivate and lead a team.

· Ensure all customers are kept happy and have a pleasant ‘in-dealership’ experience.

· Improve SSI, RDI or any other customer satisfaction related scores.

· Able to coach and mentor subordinates.

· Create a conducive atmosphere for working at the dealership.

· Ensure all processes are adhered to.

· Regularly meet customers and take informal feedback.

· Mystery shops and understands competitor activity.

· Must be able to analyze dealership SSI scores and take corrective actions.

· Responsible for inventory management and training and development.

· Liase with manufacturer with respect to Vehicle Ordering, Finance, Schemes, activities etc.

· Liase with financial institutions, insurance, RTO & allied businesses.

SKILLS Requirement

Should be a Strategist.

Needs to be analytical.

Good communicator

Should be very good hospitable.

Must be a good motivator.

Should be good in public relations.

Needs to be good organizer.

Needs to manage time effectively.

Must have business/finance acumen.

Should be a team leader.

Should be a customer-oriented person.

Proficiency in MS Office (Ms Word, Excel & PowerPoint).

Education

Graduate/Engineering/Management qualification preferred.

Experience

Minimum 5 to 7 years of experience in Sales Function.

At least 3 years in the team leader role.

Automobile exposure preferred.

Job Types: Full-time, Permanent

Pay: ₹22,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Work Location: In person