Posted:1 day ago|
Platform:
Work from Office
Full Time
• Achieve contributed value targets set for the branch
• Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales targets while controlling delinquencies and frauds
• Provide superior customer experience
• Manage TATs on credit & processing
• Minimize pre & post disbursal discrepancies
• Monitoring Branch performance in terms of key drivers
i.e.• Contributed Value.Volumes / Profitability / Expenses / Losses
• Employee Retention
• Employee Productivity
• Customer experience
• Monitor individual performance of each employee, continuously work to maximize productivity
• Motivate and develop branch team
• Drive branch team to excel.
• Manage and mentor the team and keep attrition of branch staff low
• Conduct regular meeting with branch staff
• Provide open and honest feedback and ask for feedback
HDB Financial Services
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