36 Bpo Trainer Jobs - Page 2

Person will be responsible for conducting new hire training & refresher Audit calls and share feedback to improve performance Preparing and updating training reports Conduct TNI and TNA analysis if interested call 9235457455 Deepti

Greetings from Ienergizer We are actively looking for an experienced Process Trainer to join our dynamic Training Team at iEnergizer Interested candidates can send your updated CV to : vanshika.kakkar@ienergizer.com or connect via call at 9289640609 Roles and Responsibilities: - Trained New Hired Trainee, conduct daily assessments, mock calls and designed Training Materials, Questionnaires and necessary tools. Train the trainees on essential customer service skills such as problem-solving, empathy and customer centric behavior. Monitoring and evaluating the performance of new and existing employees. Pre and Post Shift Briefing and download of every recent update on floor. Preparing reports l...

Key Responsibilities: Training Delivery & Facilitation: Conduct new hire training (NHT) and ongoing refresher training for sales agents in the donation process. Develop and deliver engaging, interactive, and practical training sessions that improve agents' communication, persuasion, and sales skills. Train agents on handling objections, and building trust with potential donors. Ensure training aligns with business objectives, sales targets, and compliance guidelines. Conduct role-plays, mock calls, and live call assessments to enhance agent confidence and performance. Reporting & Continuous Improvement: Track training effectiveness through KPIs such as sales performance, retention, and quali...

Must have 2+years experience as a process trainer for a Travel BPO, conducted New Hire training on grammar and voice, and accent. Strong hands-on knowledge of GDS tools, especially Amadeus, Must be comfy working in 24*7 rotational shifts. Required Candidate profile Provide comm. , soft skills, voice and accent training,Maintain training MIS and reports, Collaborate with QA and Operations Develop training content, SOPs,assessments based on process requirements.

"NTT DATA- Hiring for BPO Process Trainers' (preferring resources with International Banking Training domain)- Looking for Immediate Joiners " Work Location- Noida Sec 144 Work Mode- Work from Office In these roles, you will be responsible for: Conducting/managing industry, process, compliance and refresher training and internal certification programs (as applicable). Conducting Training Needs Analysis, creating course calendars and ensuring adherence to training calendars. Developing/managing content (SOPs and training materials) as per NTT/client standards. Evaluating impact to business by measuring training effectiveness (feedback on training, performance during training and on the job pe...

Urgent hiring for Process Trainer role at IEnergizer Noida!!! Click Here to Apply 9711881552 Designation: Process Trainer/Sr. Process Trainer Roles and Responsibilities: - Trained New Hired Trainee, conduct daily assessments, mock calls and designed Training Materials, Questionnaires and necessary tools. Train the trainees on essential customer service skills such as problem-solving, empathy and customer centric behavior. Monitoring and evaluating the performance of new and existing employees. Pre and Post Shift Briefing and download of every recent update on floor. Preparing reports like Training Calendar, maintaining Batch Tracker, attendance, RAG report and Calibrations etc. Collaborating...

Must be working as Process Trainer for 2 yrs on doc. Conduct interactive training sessions, workshops, and presentations Performance Evaluation and Feedback Process Improvement Collaboration Documentation and Reporting. Excellent comm., smart & bold. Required Candidate profile Strong communication, instructional design, engaging training creation, BPO/customer service knowledge, interpersonal skills, and experience in call center or sales training/teaching and feed back

Greetings from Ienergizer Urgent hiring for Process Trainer role at IEnergizer Noida Interested candidates can send your updated CV to: vanshika.kakkar@ienergizer.com or Connect via call at 9289640609 We are actively looking for an experienced Process Trainer to join our dynamic Training Team at iEnergizer Roles and Responsibilities: - Trained New Hired Trainee, conduct daily assessments, mock calls and designed Training Materials, Questionnaires and necessary tools. Train the trainees on essential customer service skills such as problem-solving, empathy and customer centric behavior. Monitoring and evaluating the performance of new and existing employees. Pre and Post Shift Briefing and dow...

"NTT DATA- Hiring for BPO Process Trainers' (preferring resources with International Banking Training domain)- Looking for Immediate Joiners " Work Location- Noida Sec 144 Work Mode- Work from Office In these roles, you will be responsible for: Conducting/managing industry, process, compliance and refresher training and internal certification programs (as applicable). Conducting Training Needs Analysis, creating course calendars and ensuring adherence to training calendars. Developing/managing content (SOPs and training materials) as per NTT/client standards. Evaluating impact to business by measuring training effectiveness (feedback on training, performance during training and on the job pe...

Roles and Responsibilities Design and deliver soft skills training programs for BPO clients, focusing on communication, interpersonal, and behavioral skills. Conduct needs analysis to identify training gaps and develop customized solutions to address them. Develop process training materials and conduct OJT sessions to ensure effective knowledge transfer. Provide coaching and feedback to trainees to improve their performance and achieve desired outcomes. Collaborate with subject matter experts (SMEs) to design and deliver specialized trainings such as Voice & Accent, Customer Service, Call Center, Behavioral, Process, Soft Skills, Communication, Interpersonal, Leadership etc. Desired Candidat...

Hiring: Call Center Trainer (Female Only) Location: Unnao, Lucknow Organization: Chandigarh University Salary: 35,000/month Working Days: Monday to Saturday Position: Call Center Trainer Admissions We are hiring an experienced Trainer to coach our Admission Counselors on university courses, admission processes, and tools like CRM & LeadSquared . Key Responsibilities: Train counselors on all UG/PG courses , eligibility, and admission flow Provide hands-on training on CRM systems (LeadSquared) and call handling Conduct role plays, mock calls, and give performance feedback Deliver refreshers & track counselor progress Requirements: 2–3 years’ experience as Trainer in BPO Sales or Education sect...