36 Bpo Trainer Jobs

Openings In good Bpo.Minimum 2-4 years of experience in training, preferably in BPO, KPO, or shared services environment.•Exp with both classroom and virtual training methods.Knowledge of US mortgage/title industry (preferred but not mandatory). Required Candidate profile Openings in good BPO.MInimum 2-4 years of experience in training preferably in BPO,KPO, shared services environment with both classroom & virtual training Any Query prajakta@peshr.com/9326067380

Openings In good Bpo.Minimum 2-4 years of experience in training, preferably in BPO, KPO, or shared services environment.•Exp with both classroom and virtual training methods.Knowledge of US mortgage/title industry (preferred but not mandatory). Required Candidate profile Openings In good Bpo.Minimum 2-4 years of experience in training, preferably in BPO, KPO, Exp with both classroom and virtual training methods.Knowledge of US mortgage/title industry (Not Mandatory)

We are looking for an experienced Process and Product Trainer to join our team. The ideal candidate will be responsible for delivering effective training sessions to new and existing employees, ensuring comprehensive understanding of company processes, systems, and products. Key Responsibilities: Conduct New Hire Training (NHT) sessions to ensure smooth onboarding Deliver structured training on business processes, tools, and product features Design and update training content, manuals, and SOPs Collaborate with Operations, Quality, and Product teams to keep content current Identify knowledge or performance gaps through TNI (Training Needs Identification) Monitor post-training performance, as...

Openings In good Bpo.Minimum 2-4 years of experience in training, preferably in BPO, KPO, or shared services environment.•Exp with both classroom and virtual training methods.Knowledge of US mortgage/title industry (preferred but not mandatory). Required Candidate profile Openings In good Bpo.Minimum 2-4 years of experience in training, preferably in BPO, KPO, Exp with both classroom and virtual training methods.Knowledge of US mortgage/title industry (Not Mandatory)

"NTT DATA- Hiring for BPO Process Trainers' (preferring resources with International Banking Training domain)- Looking for Immediate Joiners " Work Location- Gurgaon, Sector 48 Work Mode- Work from Office In these roles, you will be responsible for: Conducting/managing industry, process, compliance and refresher training and internal certification programs (as applicable). Conducting Training Needs Analysis, creating course calendars and ensuring adherence to training calendars. Developing/managing content (SOPs and training materials) as per NTT/client standards. Evaluating impact to business by measuring training effectiveness (feedback on training, performance during training and on the j...

Openings In good Bpo.Minimum 2-4 years of experience in training, preferably in BPO, KPO, or shared services environment.•Exp with both classroom and virtual training methods.Knowledge of US mortgage/title industry (preferred but not mandatory). Required Candidate profile Openings In good Bpo.Minimum 2-4 years of experience in training, preferably in BPO, KPO, Exp with both classroom and virtual training methods.Knowledge of US mortgage/title industry (Not Mandatory)

Hiring for Trainer - Bangalore, Indore and Hyderabad BPO Background Excellent command over spoken and written English. Ability to teach neutral English (international standard US/UK/Global Neutral). Immediate Joiner Shiny HR - 7022976218

Role & responsibilities To train the new recruits on product and process/soft skills/voice & accent and bring them up to the expected benchmark, before they hit the floor. Responsible for conducting refreshers training program based on the training need analysis shared by the Quality team. Has to ensure that all the data relating to training are populated in the Training event management module in SAP, within time frame agreed upon. Responsible for the certification of the new hire trainings at the respective center Responsible to increase training through put for the respective batch. Responsible for calibrating & shadowing of Trainees on a regular basis. Responsible for the training delive...

Designation: Assistant Manager - Training (Domestic BPO) Qualification: Graduate Experience: Minimum 2 years of experience in Training in BPO Industry Job Type: Permanent Company: One of the leading BPO organization in India. Job Role: The candidate will be mainly responsible to handle the training for the new joinees under sales and collections domain. This role requires an experienced trainer with strong experience in developing, implementing, and overseeing sales training programs. Job Description / Responsibilities, Goals and Scope: 01) Assist in developing, implementing, and overseeing sales training programs. 02) Handle and mentor a team of trainers 03) Collections/Insurance/outbound s...

"NTT DATA- Hiring for BPO Process Trainers' (preferring resources with International Banking Training domain)- Looking for Immediate Joiners " Work Location- Gurgaon, Sector 48 Work Mode- Work from Office In these roles, you will be responsible for: Conducting/managing industry, process, compliance and refresher training and internal certification programs (as applicable). Conducting Training Needs Analysis, creating course calendars and ensuring adherence to training calendars. Developing/managing content (SOPs and training materials) as per NTT/client standards. Evaluating impact to business by measuring training effectiveness (feedback on training, performance during training and on the j...

Role Title: Process Trainer Organization: AcuittyTech About the Company: AcuittyTech is a rapidly growing organization serving some of the largest global enterprises with scalable BPO and ITES solutions . With a remarkable 300% year-on-year growth , AcuittyTech stands out for its employee-first approach , high retention rate , and focus on people development . Role Overview: The Process Trainer is a crucial role responsible for delivering effective training programs that equip employees with the knowledge and skills required to meet business and client expectations. The trainer will focus on process knowledge transfer , soft skills , compliance , and performance enablement , ensuring new hir...

Role Title: Process Trainer Organization: AcuittyTech About the Company: AcuittyTech is a rapidly growing organization serving some of the largest global enterprises with scalable BPO and ITES solutions . With a remarkable 300% year-on-year growth , AcuittyTech stands out for its employee-first approach , high retention rate , and focus on people development . Role Overview: The Process Trainer is a crucial role responsible for delivering effective training programs that equip employees with the knowledge and skills required to meet business and client expectations. The trainer will focus on process knowledge transfer , soft skills , compliance , and performance enablement , ensuring new hir...

Key Responsibilities: Design and deliver training modules for new hires & tenured employees (focus: customer experience, communication & process excellence). Manage end-to-end training batches , ensuring timely delivery and measurable outcomes. Oversee vendor-led training programs , monitor quality, and ensure compliance with internal standards. Develop presentations, handbooks, and e-learning content tailored to business needs. Measure training effectiveness using feedback, assessments, and business KPIs . Collaborate with operations, quality, and process teams to identify training needs and performance gaps. Facilitate soft skills sessions to enhance customer interaction capabilities. Main...

Urgent hiring for Process Trainer role at IEnergizer Noida!!! Click here for more info: https// wa.me/917678370584 Designation: Process Trainer/Sr. Process Trainer Roles and Responsibilities: - Trained New Hired Trainee, conduct daily assessments, mock calls and designed Training Materials, Questionnaires and necessary tools. Train the trainees on essential customer service skills such as problem-solving, empathy and customer centric behavior. Monitoring and evaluating the performance of new and existing employees. Pre and Post Shift Briefing and download of every recent update on floor. Preparing reports like Training Calendar, maintaining Batch Tracker, attendance, RAG report and Calibrati...

Urgent hiring for Process Trainer role at IEnergizer Noida!!! Click Here to Apply 9711881552 Designation: Process Trainer/Sr. Process Trainer Roles and Responsibilities: - Trained New Hired Trainee, conduct daily assessments, mock calls and designed Training Materials, Questionnaires and necessary tools. Train the trainees on essential customer service skills such as problem-solving, empathy and customer centric behavior. Monitoring and evaluating the performance of new and existing employees. Pre and Post Shift Briefing and download of every recent update on floor. Preparing reports like Training Calendar, maintaining Batch Tracker, attendance, RAG report and Calibrations etc. Collaborating...

Greetings from Ienergizer We are actively looking for an experienced Process Trainer to join our dynamic Training Team at iEnergizer Interested candidates can send your updated CV to : pooja.bhardwaj@ienergizer.com or connect via call at Click here for more info: https// wa.me/917678370584 Roles and Responsibilities: - Trained New Hired Trainee, conduct daily assessments, mock calls and designed Training Materials, Questionnaires and necessary tools. Train the trainees on essential customer service skills such as problem-solving, empathy and customer centric behavior. Monitoring and evaluating the performance of new and existing employees. Pre and Post Shift Briefing and download of every re...

We are looking for an experienced Process and Product Trainer to join our team. The ideal candidate will be responsible for delivering effective training sessions to new and existing employees, ensuring comprehensive understanding of company processes, systems, and products. Key Responsibilities: Conduct New Hire Training (NHT) sessions to ensure smooth onboarding Deliver structured training on business processes, tools, and product features Design and update training content, manuals, and SOPs Collaborate with Operations, Quality, and Product teams to keep content current Identify knowledge or performance gaps through TNI (Training Needs Identification) Monitor post-training performance, as...

Conduct refresher sessions, OJT & (TTT) Collaborate with QA and Operations to align training with business needs Update training content as needed Minimum 2 years of experience in a Trainer role Good understanding of training metrics Perks and benefits Both way Cab Free Meal Shift Allowance 5 Days Work

Role Title: Process Trainer Organization: AcuittyTech About the Company: AcuittyTech is a rapidly growing organization serving some of the largest global enterprises with scalable BPO and ITES solutions . With a remarkable 300% year-on-year growth , AcuittyTech stands out for its employee-first approach , high retention rate , and focus on people development . Role Overview: The Process Trainer is a crucial role responsible for delivering effective training programs that equip employees with the knowledge and skills required to meet business and client expectations. The trainer will focus on process knowledge transfer , soft skills , compliance , and performance enablement , ensuring new hir...

Conduct interactive training sessions on customer service fundamentals, soft skills, and communication. Train students on professional behavior, telephone and email etiquette, and conflict resolution. Required Candidate profile Stay updated with industry trends and employer expectations in customer service roles. Coordinate with placement teams to understand hiring requirements and align training accordingly.

Designs training & test modules based on needs Resolves issues pertaining to process knowledge with clients Ensures that Quality, CSAT, Resolution scores for the batch meets the defined norms within the first month of production. Contact- 9311035462

Process Trainer - Bangalore Expereince in Training International Voice process is Mandatory Complet work from office Night shifts Whitefield, Bangalore Conducts training classes for employees on the features and operation of products and technology, client tools, processes, including basic soft skills. Responsible for design and update of basic level training materials and courses based on client or internal needs. Organizes training content in a clear sequence for delivery. Works with subject matter experts to keep content current and effective. Reviews and prepares training resources and materials to deliver classes. Collects training feedback from participants. Conducts "train the trainer...

Voice&Accent Trainer (2–5 yrs) for BPO. Must have strong VNA training skills, TNA, content creation, batch handling (40–50) 90%+ conversion, reduce attrition. Exp in US/UK culture,sales training, e learning psychometric TTT/IELTS certified preferred

Job Description: About the Role: We are seeking a skilled and dynamic Trainer to join our team. The ideal candidate will possess excellent communication and decision-making skills and proficiency in Excel. This role requires managing partner training teams, creating content, and acting as the single point of contact (POC) for a specific domain. A key component of this position involves leading change management initiatives to ensure successful training program implementation. Key Responsibilities: Training Management: Manage and coordinate partner training teams to deliver effective training programs. Design and develop comprehensive training materials and resources tailored to the specific ...

**Multiple Openings for a leading bpo** Job Location: Mohali Job Role: Process Trainer(Domestic process) Roles and Responsibilities: Conduct new hire training classes and ensuring systematic Training Cycle Conduct retraining, cross training and up training classes Efficiency required for completion of all required forms and reports within the time frame allocated Maintain and update all training material Should possess a complete knowledge and understanding of products and quality guidelines for all clients programs Support and monitor new trainees during the OJT (On the Job Training) period Timely & constructive feedback and counselling of the trainees. Ability to use Overhead Projectors, S...