BPO Collections & Verification Specialist

The Collections & Verification Specialist will be responsible for managing accounts receivable, verifying invoices (pre and post funding), and administering debt collection recovery. To succeed in this role, you must exhibit strong communication skills, attention to detail, a results-driven approach, and the ability to multitask effectively. This is a full-time position with US-based hours and includes on-the-job training. Key Responsibilities: - Ensure compliance with all required documentation as per established internal control procedures. - Properly document all correspondence with clients and debtors in the appropriate systems. - Maintain a high level of quality, accuracy, and attention to detail in all workflow processes. - Perform ongoing pre and post-funding verifications and documentation reviews for debtors and clients, ensuring timely deliverables are obtained. - Maintain compliance with all required documentation within established internal control procedures. - Properly document all correspondence with clients and debtors in the appropriate systems. - Uphold a high level of accuracy, detail, and integrity while interacting with various clients and debtors. Requirements: Desired Skills and Competencies: - Excellent verbal and written English skills. - High attention to detail. - Ability to quickly learn new computer systems. - Professional and service-oriented attitude towards clients. - Fast and accurate typing skills. - Proficiency in Microsoft Office Suite. - Experience working with FactorSoft and AI-driven automation tools. Personal Attributes: - Highly organized, proactive, and results-driven. - Ability to work independently with minimal supervision while fostering collaboration across distributed teams. - Strong sense of ethics, professionalism, and commitment to confidentiality when handling sensitive client and financial information. - Solution-oriented mindset with the ability to adapt in a fast-paced, dynamic environment.,