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Bodyshop Advisor

Bodyshop Advisor

Policybazaar

1 - 6 years

3 - 4 Lacs

cuttack udupi tiruchirapalli

Posted:1 month ago| Platform:

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Skills Required

accidental claims body shop claims processing car insurance insurance claims motor claims

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

We are seeking a detail-oriented and customer-focused Bodyshop Advisor to join our team. The role involves managing customer accidental claims, coordinating with insurance companies, and ensuring a smooth claims process. The ideal candidate should possess excellent communication skills, a customer-first mindset, and the ability to handle claim documentation efficiently.

Key Responsibilities:

Act as the primary point of contact for customers regarding accidental claims.
Assist customers in filing and documenting insurance claims for vehicle accidents.
Coordinate with insurance companies to intimate, process, and follow up on claims.
Maintain accurate records of all claims and ensure compliance with insurance guidelines.
Provide timely updates to customers regarding claim status and settlement.
Work closely with the bodyshop team to ensure seamless repair and delivery process.
Handle customer queries, resolve issues, and deliver a professional customer experience.
Ensure adherence to company policies and industry standards in all claims handling.

Requirements:

Previous experience in claims handling, bodyshop, or automobile service industry is an advantage.
Strong communication and interpersonal skills.
Knowledge of insurance processes and vehicle claims will be preferred.
Ability to manage multiple cases with attention to detail.
Customer-oriented approach with problem-solving abilities.
Role & responsibilities

"Interested Candidates can share the resume shwetasingh2@policybazaar.com or +91 9266344984".

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Gurgaon Haryana

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Bodyshop Advisor