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Cafyo Management Solution
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Body Shop Advisor

Body Shop Advisor

Cafyo Management Solution

1 - 2 years

|

1 - 2 Lacs

Posted:1 day ago| Platform:

Apply

Skills Required

Automobile Claims Sales Bodyshop Advisor Workflow Scheduling Training and Development Customer service Customer experience HoD

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsibilities

Communicate effectively with customers to understand their vehicle issues and repair needs.
Conduct initial vehicle damage assessments to provide accurate repair estimates.
Prepare and present detailed repair estimates to customers, including parts, labor, and potential additional costs.
Coordinate the scheduling of repair appointments and manage workflow within the body shop.
Maintain clear and timely communication with customers regarding the status of their vehicle repairs.
Collaborate with technicians and other shop staff to ensure repairs are done accurately and promptly.
Work with insurance companies to facilitate the claims process and ensure coverage for repairs.
Handle customer inquiries and complaints professionally, ensuring a positive customer experience.
Ensure customer records and repair documentation are accurately maintained in the system.
Stay updated on industry trends, product knowledge, and repair techniques to provide insights to customers.
Meet sales and profitability goals while providing outstanding service.
Participate in regular training and development sessions to enhance product knowledge and customer service skills.

Additional Details

Working Hours
9 Hours

Work Timing
10:00 AM-7:00 PM

Job Requirements

Gender
All

Qualification
Graduation

Interview Details

Priority
Only Relevant

Slot
It will be change with respect to availblity of HOD

Type
Face To Face

Requirements Documents & Assets

Document Or Assets Require Documents Aadhar card

Company Details

Client Of Cafyo

Automobiles | Raipur, CG

The company keeps their contact details confidential. You will be contacted once your profile is shortlisted.

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Cafyo Management Solution

Cafyo Management Solution

Staffing and Recruiting

Business City

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