BMO Service Transformation Analyst

Job Description

We are looking for a highly motivated and experienced Business Enablement BMO Service Transformation Analyst to join our team. The ideal candidate will have 3-5 years of experience in service management, transformation, or a related field. ### Roles and Responsibility Participate in planning, execution, and delivery of service transformation projects. Manage project timelines, budgets, and resources. Analyze existing service processes and identify areas for optimization. Develop and implement process improvements to enhance efficiency and effectiveness. Execute change management activities to ensure smooth transitions and minimize disruptions. Build and maintain strong relationships with key stakeholders. ### Job Requirements Bachelor’s degree in business administration, finance, information technology, or a related field. Minimum 3-5 years of experience in service management, transformation, or a related field. Proven experience in developing processes and implementing tools within a business management or similar function. Strong understanding of financial management processes, including planning, forecasting, and product TCO. Proficiency in managing multiple projects simultaneously. Experience with project management methodologies (e.g., Agile, Waterfall). Strong ability to analyze data and identify trends. Proficient in problem-solving and critical thinking. Excellent verbal and written communication abilities. Ability to present ideas clearly to various stakeholders. Strong relationship-building skills. Ability to work collaboratively with cross-functional teams. Ability to design services that enhance customer experience. Willingness to learn and embrace new technologies and processes.