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BMC Software
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BMC Helix Operations Management(BHOM) Consultant

BMC Helix Operations Management(BHOM) Consultant

BMC Software

5 - 7 years

7 - 9 Lacs

Mumbai

Posted:2 months ago| Platform:

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Skills Required

Operations Management TSOM Application Support Cloud Technologies BMC Helix Operations Management BMC ITIL framework

Work Mode

Work from Office

Job Type

Full Time

Job Description

AMS Consultant - The Application Managed Services Consultant will provide consultative operational services including technical post-implementation/go-live services for enterprise software solutions throughout for BMCs worldwide customers. The Consultant must be able to multitask in a fast-paced environment since they will be working on incidents, problems, releases, patching, upgrades, integrations simultaneously . Skills/Experience: Candidate must possess a Bachelors Degree. Should have 5-7 years of IT experience. Should have worked in Applications Managed Services and Consulting Services environment Extensive experience in the implementation, administration and configuration of BMC BMC Helix Operations Management (BHOM) /TSOM Application Support, Administration, Integrations and, Customizations Excellent in troubleshooting BHOM/ TSOM applications, integrations, customizations. Extensive experience maintaining BHOM /TSOM within a high distributed complex environment. Excellent organization and communication (both written and oral) skills Able to work both autonomously and in teams Self-starter and good decision-making skills Strong analytical skills with a methodical approach to fault resolution Experience on Windows/UNIX/LINUX operating systems and ITIL framework is an advantage. Good knowledge of Cloud Technologies, networking, and database concepts Well Organized with a positive attitude, ability to work in customer facing env & should be able to communicate with Customers, Vendors, and other internal groups as required. Exercises independent judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for obtaining results. Effective communication skills in English (verbal and written). Willing to work in shifts, weekend and on-call support will be required.

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BMC Helix Operations Management(BHOM) Consultant