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3.0 - 7.0 years
8 - 12 Lacs
Hyderabad
Work from Office
The Impact you will have in this role: Enterprise Services comprises of multiple business platforms including Client Services, Global Business Operations, Business Architecture, Data Strategy and Analytics, and Digital Services, which report into the Chief of Enterprise Services. These grouped platforms enable the business to optimize delivery for clients, generate efficiencies and resilience, and enable consistency in the business digitization strategy, processes and end-to-end best practices. The skilled Automation Tester is experienced in testing applications developed in Appian, able to validate ETL workflows by querying and comparing result sets and has hands-on knowledge on testing applications developed using RPA tools like BluePrism. The Automation Tester is a self-starter with a strong ability to prioritize, own testing deliverables/timelines, understand various solution components, and clearly and effectively communicate results with the team. What You'll Do: Develop and execute test cases for applications developed in Appian, ensuring comprehensive coverage of both positive and negative scenarios. Test workflows designed on Talend, focusing on data extraction, transformation, and loading processes. Validate and verify automation (RPA) solutions developed using BluePrism, ensuring they meet business requirements and function as expected. Gather and set up required test data for testing, ensuring data integrity and consistency. Track test results and defects throughout the testing lifecycle, using tools like JIRA for defect management. Coordinate with the user base for a successful roll-out during the user acceptance test phase, providing clear and concise feedback. Independently manage multiple projects based on provided priorities to complete testing and provide feedback within given timelines. Collaborate with other team members and analysts through the delivery cycle, ensuring seamless integration and communication. Participate in an Agile delivery team that builds high-quality and scalable work products, contributing to sprint planning, reviews, and retrospectives. Assist in the evaluation of upcoming technologies and contribute to the overall solution design, providing insights and recommendations. Support production releases and maintenance windows, working closely with the Operations team to ensure smooth deployments. Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately. Qualifications: Bachelor's degree preferred or equivalent experience Talents Needed for Success: Minimum of 6 years of related experience in testing automation solutions using tools like BluePrism, UiPath, and Power Automate. Ability to create Scripts using Python. Hands-on experience with test automation tools like Selenium, TestComplete, and UFT One. Strong understanding of SDLC and legacy technologies like MS Access and mainframe systems. Ability to write and execute SQL queries to validate test results in SQL Server databases. Experience in testing solutions built on Appian, with a focus on process automation and workflow management.
Posted 2 weeks ago
3.0 - 7.0 years
8 - 13 Lacs
Hyderabad, Chennai
Work from Office
The Impact you will have in this role: As a core member of the Enterprise Automation team, you will support the testing of automation solutions on various platforms. The candidate should have previous experience in working with testing and operations work in automation technologies such as Blue Prism, UI Path, Automation Anywhere, and should have exposure to latest no code low code platforms. The ideal candidate for this position is a self-starter with a strong ability to prioritize, own testing deliverables/timelines, understand various solution components and clearly and effectively communicate results with the team. Success in this role demands the ability to work in a fast-paced environment and adapt to shifting priorities, while demonstrating a high degree of accuracy and attention to detail to deliver high-quality outputs within deadlines. Candidate will be responsible for coordinating and completing testing of existing and new solutions including but not limited to developing test cases (positive and negative paths), working with team to gather test data needed, E2E testing, regression testing and tracking/reporting on test results. This position requires detailed documentation and ability to clearly report on results and/or defects as appropriate. A strong working knowledge of JIRA and understanding of Agile project lifecycle is expected. What You'll Do: Actively participate in reviewing user requirements to develop test cases for both positive and negative scenarios Work with team to gather and set up required test data Track test results and defects throughout testing lifecycle Support user acceptance test phase by coordinating with user base for a successful roll out Independently managing multiple projects based on provided priorities to complete testing and provide feedback within given timelines Qualifications: Bachelor's degree or equivalent experience Talents Needed for Success: Minimum of 3 years of related experiencein testing solutions on automation technologies using tools like BluePrism, UiPath, Power Automate etc Hands on exposure in using test automation tools like Selenium, Test Complete, UFT One etc is a must have Strong understanding of SDLC and legacy technologies like MS Access, mainframe etc Ability to write queries in SQL server to validate test results Experience in testing solutions built on Appian is a huge plus Proficiency in using JIRA and following Agile methodology to deliver solutions Additional Qualifications: Excellent writing and verbal communication skills Demonstrates good interactions with developers, managers, and team members to coordinate job tasks and strong commitment to work. Possesses ability to work efficiently in both independent and teamwork environments. Hands on experience in working in Agile framework using scrum methodology.
Posted 2 weeks ago
6.0 - 11.0 years
8 - 15 Lacs
Hyderabad
Work from Office
Automation Architect conducts high level/ detailed RPA assessments either for new or existing Automation Opportunities. Also, evangelizes the Robotic Process Automation concepts with various Deals. Solution back-office process automation leveraging Automation Anywhere Strong knowledge on Automation Anywhere offerings and their application in business processes Strong knowledge on Automation Anywhere platform set up and knowledge on Control Room for admin related activities Support building automation capability and mentor development team and architects. Support in Pre-Sales efforts providing technical expertise on standard offerings and client requirements. Assist development team in resolving technical problems. Anticipate, identify, track and resolve technical issues and risks affecting delivery. Assist with the design, build, rollout and run support for technology solutions. Design and/or configure applications/ tools to functional and technical requirements. Coordinate and participate in structured peer reviews / walkthroughs. Architect on Robotic Process Automation. Evaluate RPA tools and provide recommendations. Assess automation opportunity from technical perspective and provide solution. Support in Pre-sale activities and provide technical solution to automate client requirements. Anticipate, identify, track and resolve technical issues and risks affecting delivery. Assist Support teams with technical expertise to resolve issues. Critical Skills Required: Over 10 years of IT experience, minimum 3 years experience in leading architecture and design Certified and experienced on Automation Anywhere RPA Tool. Experience in Blue Prism, and UI path will be an added advantage Architecting enterprise level automation involving multiple systems, sub-systems and ERPs Proficient in scripting language (JS/ VBS/ JavaScript) Rich experience with programming (preferable in Java / .NET (C#, VB, etc.)/ VBA / HTML/ SQL) Hands-on experience in designing high level technical solutions Has experience in providing technical direction for the development, design, and systems integration for client engagement, from definition phase through to implementation. Should have good analytical and problem solving skills Exposure to SAP, Oracle or other industry standard ERP is preferred. Strong communication skills Good interpersonal and teamwork skills Competencies Client Centricity Execution Excellence Learning Agility Problem Solving & Decision Making Effective communication
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
chennai, tamil nadu
On-site
As an Application Automation Engineer specializing in Blue Prism, your primary role will involve crafting and implementing robotic process automation (RPA) solutions. You will collaborate closely with stakeholders to grasp process intricacies and transform them into streamlined and sustainable automation workflows. Your responsibilities will span the entire development cycle of RPA solutions, encompassing design, testing, and deployment. Your experience in Blue Prism development will be vital for this role, where your proficiency in end-to-end automation lifecycle will be put to the test. Additionally, your familiarity with other RPA tools will further enhance your capabilities in this position. Being well-versed in agile methodologies and project management tools will allow you to seamlessly integrate into our team and processes. One of your key contributions will be troubleshooting and optimizing existing automation solutions to ensure efficiency and effectiveness. Your adept troubleshooting and debugging skills will play a crucial role in maintaining and enhancing the performance of automation workflows. Join us in our dynamic IT automation team and be at the forefront of driving automation excellence.,
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
As an RPA Developer at our Trivandrum office, you will be responsible for RPA solution development, process automation, RPA configuration, and scripting. We are looking for individuals with 2 to 4 years of relevant experience in Automation Anywhere, Blue Prism, and UiPath. This is a full-time position with 3 openings available. Your main duties and responsibilities will include developing RPA solutions, automating processes, and configuring scripts. The job type is full-time, and you will be required to work in-person during day shifts at our office in Trivandrum. If you have a passion for RPA development and possess the necessary skills in Automation Anywhere, Blue Prism, and UiPath, we encourage you to apply for this exciting opportunity to be part of our innovative team.,
Posted 3 weeks ago
4.0 - 8.0 years
0 Lacs
maharashtra
On-site
As an experienced RPA Developer (Power automate) with a minimum of 3.5 to 6 years of experience, you will play a key role in analyzing and improving business processes using automation solutions. Your primary responsibilities will include driving process automations, overseeing the deployment of efficiencies into production, and maintaining strong communication with key stakeholders to ensure productive working relationships. You will be responsible for identifying risks, implementing mitigation strategies, and maintaining documentation of automation solutions using Blue Prism and Power Automate. Your role will also involve analyzing business processes, identifying automation opportunities, and recommending RPA approaches/strategies to enhance productivity and profitability. In addition, you will be expected to demonstrate exceptional executionary skills, effective people leadership, and continuous improvement focus. Your ability to liaise with senior stakeholders, control meetings, and implement effective governance for project tracking and reporting will be crucial in ensuring the success of automation initiatives. To be successful in this role, you must have strong presentation and communication skills, both written and verbal, along with the capability to collaborate across functions to achieve objectives. Your proven experience in delivering high-quality solutions in structured environments using standard project management techniques will be highly valued. If you are enthusiastic, engaging, and possess a strategic focus on delivering automation solutions, we encourage you to apply before the deadline of 05/04/2025. Please ensure that your CV is in PDF format and saved with your Full name before submitting your application online.,
Posted 3 weeks ago
7.0 - 11.0 years
0 Lacs
karnataka
On-site
As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities, and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it's your career and it's yours to build, which means potential here is limitless, and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self. The opportunity available is for the position of Manager-TMT-Business Consulting PI-CNS in the Marketing Sales & Service department based in Bangalore. TMT: Technology, Media & Entertainment, and Telecommunications (TMT) organizations have the opportunity to evolve and transform due to industry convergence. However, this also presents challenges around competitiveness and delivering agile corporate strategies for growth. At EY, we assist TMT companies in creating compelling employee and customer experiences, retaining skills and talent, achieving enterprise-wide operational excellence, safeguarding their data, brand, and reputation, and enabling the pursuit of M&A strategies that create value, reduce risk, and transform TMT companies into industry leaders. CNS - BC - Marketing Sales & Service: EY Consulting focuses on transforming businesses through the power of people, technology, and innovation. The Business Consulting sub-service line works with clients to reimagine or transform their business purpose and model, create growth, manage cost and efficiency, respond to market pressures and regulation, and resolve operational challenges. As a Manager in this role, your key responsibilities include leading a team of process consultants and development team to deliver transformation programs using robotics, with expertise in areas such as Go to Market Strategy, Commercial Diligence, Business planning, Performance improvement of internal operations, and Global Sourcing. You will also be involved in business development through building proposals and value propositions for client needs. To qualify for this role, you must have a B.E. / B.Tech. or CA + MBA qualification from a reputed institute with a good academic background and 7 to 10 years of relevant post-qualification experience, preferably in Consulting or industry with expertise in areas such as Business transformation, Business process Re-engineering, Market assessment, Post-merger integration, Strategy and Business planning, Sales and Marketing improvement / transformation, Strategic Cost Reduction, and Supply Chain Management / transformation. We are looking for individuals who can work collaboratively to provide services across multiple client departments, solve complex problems, and deliver practical solutions. Agility, curiosity, mindfulness, positive energy, adaptability, and creativity are key attributes we seek in potential candidates. EY is committed to being an inclusive employer, striving to achieve the right balance for our people and enabling them to excel in their careers while focusing on their wellbeing. If you believe you meet the criteria above, we encourage you to apply to join us in building a better working world.,
Posted 3 weeks ago
5.0 - 9.0 years
0 Lacs
chennai, tamil nadu
On-site
You will be joining a leading Business Process Management (BPM) company that excels in leveraging deep industry knowledge, cutting-edge technology, analytics, and process expertise to collaboratively develop innovative, digitally-driven transformational solutions. To excel in this role, you should possess 5 to 8 years of IT experience, demonstrating a strong foundation in programming fundamentals. Proficiency in at least one coding language (such as Java, .Net, etc.) is essential. Additionally, you must have a minimum of two years of professional experience in Robotic Process Automation (RPA) and should have successfully implemented at least three RPA projects. Understanding the lifecycle and development methodology of projects is crucial for this position. You will also be required to undergo training on Blue Prism/Automation Anywhere, two prominent RPA tools in the industry. The ideal candidate is self-motivated, collaborative, results-oriented, and proactive. Strong skills in reporting, communication, and organization are key attributes for success in this role. This position offers a work mode of working from the office, with the work locations available in Chennai, Bangalore, and Trichy.,
Posted 3 weeks ago
10.0 - 15.0 years
0 Lacs
haryana
On-site
You will be part of Sun Life's Canadian Operations team which is currently undergoing a client experience transformation. As a Sr. Manager - Lean Design, you will play a crucial role in improving client journeys, internal processes, technology, and data science applications. Your primary responsibility will be to design end-to-end solutions using insights gathered through Design Thinking to enhance the business-operating model and drive digital transformation. Your key accountabilities will include leading research sessions with clients to understand their needs and experiences, identifying inefficiencies in the current operating model, developing digital transformation strategies, and collaborating with product owners and technology leaders to implement minimal viable products for client improvements. You will also be responsible for creating transformation roadmaps, managing stakeholders, and mentoring consultants on digital transformation journeys. To excel in this role, you should have a strong background in human-centered design principles, business architecture, data analysis, and process design. Your consulting, relationship management, and communication skills will be crucial in facilitating change and driving improvements. Additionally, you should have a solid educational background with a preference for a Masters degree from a Tier 1-2 Institute and at least 10-15 years of relevant experience in improvement frameworks such as LEAN, Six Sigma, AGILE, Design Thinking, and Customer Journey mapping. Overall, this role offers you the opportunity to make a significant impact on Sun Life's client experience transformation by leveraging your expertise in Lean Design, digital transformation, and process improvement methodologies. The job falls under the category of Customer Service / Operations with the posting end date set as 26/02/2025.,
Posted 3 weeks ago
5.0 - 10.0 years
12 - 16 Lacs
Hyderabad, Pune, Bengaluru
Work from Office
Project description As an Automation Engineer, you will be responsible for the development and implementation of automation processes along with designing of frameworks. Developing solutions primarily .Net, VBScript, VBA. You will be a part of Automation team which will validate automation by performing unit testing and ensuring that environment and configuration control is always maintained. Responsibilities Design, develop, and test automation workflows. Deploy RPA components including bots, robots, development tools, code repositories and logging tools. Support the launch and implementation of RPA solutions. Create process and end-user documentation. Assure the quality of the automation (QA processes). Work with Business Analysts, Scrum Masters, QA Analysts, Product Owners, and other cross-functional resources to define and deliver business impacting projects. Work directly with stakeholders to capture business requirements and translate them into technical approaches and designs that can be implemented. Collaborate with development team members to ensure proper implementation and integration of the solutions. Support deployments or troubleshoot production issues outside of work hours whenever necessary Maintain current knowledge of relevant technologies and business processes. Skills Must have 5+ years of experience with .Net, VBA, VB Script Experience in integration with SAP Experience developing and consuming APIs. Experience with Agile development methodology. Understanding of workflow-based logic. Strong attention to detail and analytical skills. Excellent problem-solving/analytical skills and complex troubleshooting methods. Nice to have Python, JS, C#, experience is a plus. Excellent verbal, and written communication skills. Self-motivated, able to work independently, and able to take initiative without always being directed. Experience with RPA tools and cognitive platforms such as BluePrism and Automation Anywhere. BluePrism experience is highly preferred. Knowledge of infra set-up and bot deployments in the cloud is desirable but not mandatory. Basic programming knowledge of HTML, JavaScript (or any scripting language). Able to design technical specification documents for RPA Projects. Experience with databases ( SQL or NoSQL) is preferred. Knowledge of artificial intelligence and machine learning is desirable but not mandatory.
Posted 3 weeks ago
1.0 - 4.0 years
6 - 9 Lacs
Bengaluru
Work from Office
: Job TitleReference Data Analyst, NCT LocationBangalore, India Role Description: The role of a Reference Data Analyst (RPA BOT Controller) is to analyze, troubleshoot and deploy intelligent automations using any or combination of tools and techniques viz. RPA/AI/ to streamline the operational functions. The role includes but not limited to: Reference Data Analyst is responsible for analyzing business cases, running the digital workers (BOT), identify issues and troubleshooting, end to end BOT maintenance, Access provisioning, coordinating with Operation Teams, Support Teams and following escalation matrix. Technology SupportBeing a qualified technician, the Analyst will investigate and fix the issues encountered by the underlying solution to ensure no service disruption to the automated processes. According to the severity, the analyst will engage the senior BOT Controllers, platform engineers and liaise with interface application IT and RPA CoE to resolve the issues OthersThe analyst will report and escalate the operational issues (both technical & business) as per the reporting protocol established in the functional area. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities: Analyse, identify, troubleshoot and suggest changes to Developers and support RPA solution Creation and upkeep of BOT Controller artefacts - Requirement Docs, Access Request documents, JIRA tickets, Creation of Change Requests and documentation Work closely with BA team to validate and sign off on all feasibility studies / Key stroke documents, system access requirements and test case needs to ensure high standard of end product delivery Work closely with Development team to address the issues and get the fix implemented to ensure high standard of final project delivery Deliver cross-team knowledge sharing and application handovers post-production to provide the rest of the group the flexibility to support certain applications should capacity be stretched Provide L2 support function for all production issues raised via JIRA ensuring that an in-depth investigation of any defects / known issues is conducted prior to raising to L3 (CoE) support group Responsible for upkeep and transparency of all JIRA tickets as well as ensuring work estimations are as accurate as possible as well as providing clear updates and escalations in the daily scrum calls The candidate must be willing to learn new technologies and employ them where required and find solutions to the business problems The candidate must thrive to prioritize on the input files received and deliver the Outputs at the shortest possible time to meet Service Level Agreement Be transparent and escalate issues to stakeholders to find best course of actions Foster an innovative approach to bring in new methods and means Your skills and experience Overall experience of at-least 1-2 years Hands on BOT Controlling experience of Robotic Process Automation is essential Expertise or exposure to multiple intelligent automation tools and allied tools, techniques and methods Good experience in managing operational stakeholders and working with such clients Experience in running solutions in investment banking domain is desirable Passion to innovate and desire to seek out solutions to problems Proven ability to prioritize competing demands and must be willing and able to work in an agile environment Effective communication skills to be able to manage relationships with stakeholders virtually. Education and Certification - Graduates (BCA, B. Com, BBA) with good academic records Must have knowledge in Blue Prism Any other RPA or intelligent automation knowledge is desirable How well support you
Posted 3 weeks ago
5.0 - 8.0 years
9 - 14 Lacs
Bengaluru
Work from Office
The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Enterprise RPA-AutomationAnywhere.: Experience: 5-8 Years.
Posted 3 weeks ago
1.0 - 6.0 years
1 - 5 Lacs
Kochi
Work from Office
Job Track Description: We are looking for a Developer to build, implement and manage functional programs. In this role, you should be a team player with a keen eye for detail and problem-solving skills. Your goal will be to build efficient programs and systems that serve user needs. Experience> 1 years. Skillset : At least 1 years' experience as a full stack development in .NET, Angular and SSMS (Must) .NET Api development and LINQ Angular based front-end development Windows based application development in .NET Stored procedure and Relational DB in SSMS Experience in deployment of various .NET projects (Optional) IIS Configuration and change management Publishing changes to SSMS Knowledge in Automation Anywhere, UiPath, Blue Prism, (preferred) Responsibility Statements: Involve in analysis, design and programming for major and minor software releases. Develop and deliver projects as per BRD and Schedule Mentor the juniors and perform code reviews Provide support to clients and actively participate in team meetings Good troubleshooting capabilities and team co-ordination Deployment of built files for various web-based solution to Windows server for both front end and backend Should develop stored procedures on SQL Server, Query optimization and Index optimization and Deployment of changes to Live DB in SQL Server. Experienced in working and handling demanding conditions, proactive with stakeholders and comfortable in leading development efforts. Desired candidate profile: Independently handle automation projects for FAP domain Excellent technical design, problem solving and debugging skills. Involved in analysis, design and programming for major and minor software releases. Extremely good knowledge of software development lifecycle. Strong and effective inter-personal and communication skills and the ability to interact. professionally with a diverse group of clients and staff in a global environment. Critical reasoning skills, Decision making skills. Excellent communication. Needs to be an effective liaison between the client executive team, business analyst, and technical team. Strong project management skills, with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously. Should have sound knowledge of RDBMS, .NET, Angular and Linq Technical Requirements: Experience in c#. net/ASP. net/Vb.net. Strong development experience in JS framework is angular. Good database designing skills and stored procedures. Strong debugging and problem-solving skills. Exposure to XML & JSON. Should have hands on experience in Unit testing. Should possess strong written and verbal communication skills. Nice to have Knowledge in Automation Anywhere, AutoIT, UIPath, BluePrism,(preferred) Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:click here to access or download the form. Complete the form and then email it as an attachment toFTADAAA@conduent.com.You may alsoclick here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
Posted 3 weeks ago
2.0 - 3.0 years
13 - 18 Lacs
Pune
Work from Office
Design, develop, configure, implement and support RPA solutions based on the UiPath RPA platform, across multiple business / process domains Desired Candidate Profile : At least 2 to 3 years of hands-on experience working on RPA solutions, preferably UiPath based Prior experience as SAP functional consultant in Logistics / Financial functions a big plus Experience in business process analysis, evaluating automation potentials of processes is also desired
Posted 3 weeks ago
5.0 - 8.0 years
9 - 14 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers 2.Engage with delivery team to ensure right solution is proposed to the customer a.Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demos testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b.Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time 3.Build domain expertise and contribute to knowledge repository Engage and interact with other BAs to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Mandatory Skills: AI Cognitive. Experience: 5-8 Years.
Posted 3 weeks ago
5.0 - 7.0 years
8 - 12 Lacs
Hyderabad
Work from Office
About the job : Roles And Responsibilities : - Responsible for developing Power Automate workflows using Power automate desktop tool (PAD). - Must be able to interact with various external data sources and perform CRUD operations. - Must be able to debug, develop and add new conditions/actions in existing & new workflows using PAD. - Ability to create business processes with out-of-the-box MS Flow /Automate. - Design end-to-end solutions that improve collaboration, productivity, and knowledge sharing. - Work directly with clients to support various projects and solutions. - Utilize problem-solving skills to understand client pain points and troubleshoot as challenges arise. - Identify areas and processes where Microsoft 365 can be better leveraged and facilitate process improvement. - Knowledge of Dataverse and SQL is a Plus and experience customizing SharePoint lists is a Plus. Skills : - Ability to create business and IT processes with out-of-the-box and custom connectors with Microsoft Automate/Flow. - Ability to create and connect child flows. - Ability to leverage the use of Microsoft Power Automate or Azure Logic Apps. - A clear understanding of Power Automate functions and limitations. - Experience developing RPA with or within Microsoft Power Automate/Flow, Automation Anywhere, Blue Prisma, UI Path, etc. - Net development experience with familiarity with C#, ASP.Net MVC, Entity Framework, JavaScript, HTML, and CSS is a plus. - Creating PowerShell scripts is plus. - Presentation skills with a high degree of comfort with both large and small audiences. - Strong business-to-technology translation skills are essential for identifying ways to apply solutions to help clients increase business value and performance. - Exceptional verbal and written communication. Technologies : Power Flow/Automate, SharePoint Online, Microsoft Dynamics 365, MS SQL, PowerShell.
Posted 3 weeks ago
4.0 - 7.0 years
0 - 3 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Job Description : RPA (Blue Prism) DeveloperLocationGurugramWork ModelHybrid (3 days mandatory work from home)OverviewWe are seeking an experienced Blue Prism Developer to join our dynamic team. The ideal candidate will have a strong background in Blue Prism, .NET programming, Powershell, and a solid understanding of reusability concepts and error handling. This role is perfect for someone who is innovative, eager to learn new technologies quickly, and can effectively apply their technical knowledge and experience.Key Responsibilities Design, build, and test applications using Blue Prism and one other programming language. Manage process scheduling and monitor processes via control room. Utilize excellent debugging skills to troubleshoot and resolve issues efficiently. Implement and manage data gateways. Provide guidance and support to junior team members. Ensure adherence to best practices in error handling and reusability concepts. Work with monitoring tools like Sumo and Apps for optimal performance. Support and maintain applications, including Prod Support and on-call support activities. Required Qualifications 6 - 12 years of strong technical expertise in Blue Prism and one programming language. Certified in Blue Prism. Strong understanding of powershell capabilities. Proficient in SOAP and Rest APIs. Good knowledge of database management (SQL Server) and ability to write DB queries. Experience with DevOps and agile ecosystems. Basic programming skills and a good understanding advanced BP functions. Preferred Qualifications Exposure to monitoring and alerting tools like Sumo/Dynatrace.Domain/Functional knowledge in BFSI. Personal AttributesInnovative thinker with the ability to learn and use new technologies effectively. Strong problem-solving skills and excellent debugging capabilities. Ability to work independently and as part of a team. Excellent communication and interpersonal skills. Important Details for the Role:• Location: The selected candidate will work from the client's office in Cybercity, Gurugram, three days a week. Shift Timings: Regular shift is from 6:30am to 3:30pm. Note that Genpact and the client will not provide transport or parking facilities. Alternate Week Schedule: Every alternate week, candidates must log in at 3:30am for two days. They can choose to work from home on these days. On-call Support: Once a week every month, candidates will be required to provide on-call support and should be flexible to do this 24/7. They can work from home during this week.Additional Sills:
Posted 3 weeks ago
5.0 - 8.0 years
5 - 10 Lacs
Bengaluru
Work from Office
About The Role Skill required: Tech for Operations - Microsoft Robotic Process Automation Designation: App Automation Eng Senior Analyst Qualifications: BE/Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationAutomate Business Processes using Robotic Process Automation Tools (Blue Prism and Automation Anywhere) Cognitive RPA like OCR, NLP, ML/AI, and API Integrations to provide automation in a process. It includes writing code using scripting language like C, VB.NET, Python etc. to help in Automations. Design architecture of automation solutions and RPA tools to design process flows, write code, and create technical documentation to provide end-to-end automation. What are we looking for Automation AnywhereProblem-solving skillsAgility for quick learningAbility to establish strong client relationshipAutomation in Application Maintenance Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification BE,Any Graduation
Posted 3 weeks ago
1.0 - 3.0 years
4 - 8 Lacs
Bengaluru
Work from Office
About The Role Skill required: Tech for Operations - Automation in Application Maintenance Designation: App Automation Eng Associate Qualifications: BE/Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationA methodology to drive automation implementation in AM projects including implementation of automation for reducing ticket-based effort and non-ticket based effort, designing, assembling and implementing an automation solution involving a combination of AI, RPA, custom bots for automated ticket resolution, assisted ticket resolution, ticket analytics, automated monitoring, preventive monitoring, predictive monitoring, self-healing and automated service management and reporting. What are we looking for Automation AnywhereProblem-solving skillsAbility to establish strong client relationshipAgility for quick learningMicrosoft Robotic Process Automation Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification BE,Any Graduation
Posted 3 weeks ago
3.0 - 5.0 years
4 - 8 Lacs
Bengaluru
Work from Office
About The Role Skill required: Tech for Operations - Microsoft Robotic Process Automation Designation: App Automation Eng Analyst Qualifications: BE/Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationAutomate Business Processes using Robotic Process Automation Tools (Blue Prism and Automation Anywhere) Cognitive RPA like OCR, NLP, ML/AI, and API Integrations to provide automation in a process. It includes writing code using scripting language like C, VB.NET, Python etc. to help in Automations. Design architecture of automation solutions and RPA tools to design process flows, write code, and create technical documentation to provide end-to-end automation. What are we looking for Automation AnywhereProblem-solving skillsAgility for quick learningAbility to establish strong client relationshipAutomation in Application Maintenance Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification BE,Any Graduation
Posted 3 weeks ago
1.0 - 3.0 years
4 - 8 Lacs
Bengaluru
Work from Office
About The Role Skill required: Tech for Operations - Microsoft Robotic Process Automation Designation: App Automation Eng Associate Qualifications: BE/Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationAutomate Business Processes using Robotic Process Automation Tools (Blue Prism and Automation Anywhere) Cognitive RPA like OCR, NLP, ML/AI, and API Integrations to provide automation in a process. It includes writing code using scripting language like C, VB.NET, Python etc. to help in Automations. Design architecture of automation solutions and RPA tools to design process flows, write code, and create technical documentation to provide end-to-end automation. What are we looking for Automation AnywhereProblem-solving skillsAgility for quick learningAbility to establish strong client relationshipAutomation in Application Maintenance Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification BE,Any Graduation
Posted 3 weeks ago
10.0 - 14.0 years
8 - 13 Lacs
Bengaluru
Work from Office
About The Role Skill required: Tech for Operations - Microsoft Robotic Process Automation Designation: App Automation Eng Assoc Manager Qualifications: BE/Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationAutomate Business Processes using Robotic Process Automation Tools (Blue Prism and Automation Anywhere) Cognitive RPA like OCR, NLP, ML/AI, and API Integrations to provide automation in a process. It includes writing code using scripting language like C, VB.NET, Python etc. to help in Automations. Design architecture of automation solutions and RPA tools to design process flows, write code, and create technical documentation to provide end-to-end automation. What are we looking for Automation AnywhereProblem-solving skillsAgility for quick learningAbility to establish strong client relationshipAutomation in Application Maintenance Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification BE,Any Graduation
Posted 3 weeks ago
7.0 - 12.0 years
4 - 8 Lacs
Hyderabad
Work from Office
About The Role Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Microsoft Robotic Process Automation Advanced Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for managing the team and ensuring successful project delivery. Your typical day will involve collaborating with multiple teams, making key decisions, and providing solutions to problems for your immediate team and across multiple teams. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute to key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the effort to design, build, and configure applications- Act as the primary point of contact for the project- Manage the team and ensure successful project delivery- Collaborate with multiple teams to make key decisions- Provide solutions to problems for the immediate team and across multiple teams Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Robotic Process Automation advanced; Blue Prism- Strong understanding of statistical analysis and machine learning algorithms- Experience with data visualization tools such as Tableau or Power BI- Hands-on implementing various machine learning algorithms such as linear regression, logistic regression, decision trees, and clustering algorithms- Solid grasp of data munging techniques, including data cleaning, transformation, and normalization to ensure data quality and integrity Additional Information:- The candidate should have a minimum of 7.5 years of experience in Microsoft Robotic Process Automation- This position is based in Hyderabad Qualification 15 years full time education
Posted 3 weeks ago
5.0 - 10.0 years
3 - 7 Lacs
Coimbatore
Work from Office
About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Robotic Process Automation Advanced Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting, problem-solving, and ensuring seamless operation of key business applications. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead team meetings to discuss progress and challenges- Implement best practices for application support- Analyze system performance and recommend improvements Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Robotic Process Automation Advanced- Strong understanding of process automation technologies- Experience in troubleshooting and resolving software issues- Knowledge of ITIL framework for service management- Hands-on experience in scripting languages like Python or PowerShell Additional Information:- The candidate should have a minimum of 5 years of experience in Microsoft Robotic Process Automation Advanced- This position is based at our Coimbatore office- A 15 years full-time education is required Qualification 15 years full time education
Posted 3 weeks ago
5.0 - 8.0 years
5 - 10 Lacs
Bengaluru
Work from Office
About The Role Skill required: Tech for Operations - Artificial Intelligence (AI) Designation: App Automation Eng Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions. What are we looking for - Expertise in RPA tools like Automation Anywhere, UiPath, or Blue Prism.- Advanced knowledge of AI, machine learning, and OCR technologies.- Strong coding skills in Python, C#, or similar languages for custom integrations and enhancements.- Proficiency in integrating OCR solutions like ABBYY, Tesseract, Google Vision, or AWS Textract with RPA platforms.- Ability to design scalable automation architectures that use AI for cognitive tasks.-Stakeholder management-Good communicationFlexible Roles and Responsibilities: - Lead the design and implementation of AI-powered RPA solutions.- Oversee the integration of OCR technology to handle unstructured data within RPA workflows.- Provide technical leadership and mentoring to junior developers.- Conduct performance tuning and ensure that the AI/OCR systems are scalable, reliable, and performant.- Work closely with business stakeholders to identify automation opportunities.- Conduct advanced troubleshooting and resolve complex automation issues. Qualification Any Graduation
Posted 3 weeks ago
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