Billing Executive

Role Overview

The Billing Executive is responsible for accurate and timely execution of monthly billing cycles across Satcom services, ensuring billing hygiene, correct documentation, IBIS/Zoho updates, query handling, reconciliation support, vendor coordination, and revenue assurance.

Key Responsibilities

a. Monthly Billing Process

• Complete billing cycle with 100% accuracy.
• Extract data from IBIS, Smartsheet, vendor logs, and email instructions.
• Validate SO/PO, contracts, activation forms, vessel details, and rate plans.
• Ensure correct GST, IGST and tax structures applied before invoice release.
• Check pro-rata billing, CN/DN, amendments, deposit invoices.

b. IBIS System Updates

• Update vessel/service changes within 24 hours.
• Enter INM-C fees, AAIC, activation fees, and Starlink updates.
• Ensure IBIS entries match vendor billing and customer contract terms.

c. Zoho Books – Accounting Entries

• Enter sales invoices, purchase invoices, CN/DN accurately.
• Maintain clean, complete entries aligned with contract and documentation.

d. Reconciliation Activities

• Purchase vs sales reconciliation for airtime services.
• Perform margin checks and flag negative cases.
• Follow up for missing documents required for billing or rebilling.

e. Customer Service & Query Handling

• Respond to queries within 24–48 hours.
• Handle CN/DN, PO issues, IRN issues, address/name corrections.
• Upload invoices on customer portals (UMMS, BSM, Thome, Shipnet, etc.).

f. Documentation & Record Management

• Ensure all supporting documents are attached and validated.
• Maintain OneDrive, Zoho, shared folders with complete accuracy.

g. Vendor Coordination

• Communicate vendor discrepancies and track resolutions in Smart Sheet.
• Validate vendor charges with internal billing records.

h. Compliance & Audit Support

• Follow approved SOPs and maintain audit-ready documentation.
• Support audits with timely sharing of documents.
• Special Tasks (As Assigned)
• Chat card management and KVH voucher recharge.
• GSPS billing, crew data logs (UMMS, UML, Xpressfeeders).
• Vendor payout support, activation checks, margin reporting.

Key Skills & Competencies

• Strong numerical accuracy and attention to detail
• Analytical mindset with excellent reconciliation skills
• Good verbal and written communication
• Ability to manage multiple tasks under tight timelines
• Proactive, team-oriented approach to issue resolution
• Working knowledge of Zoho Books and Excel

Qualifications & Experience

• Graduate in Commerce/Finance (B.Com / M.Com / MBA preferred)
• 2–4 years of experience in billing, accounts receivable, or finance operations
• Proficiency in Zoho Books, Excel, and ERPs (IBIS or similar preferred)
• Experience in telecom, satellite, maritime, or technology service industries is an advantage

Job Type: Full-time

Pay: From ₹500,000.00 per year

Benefits:

• Health insurance
• Provident Fund

Application Question(s):

• Do you have 2–4 years of experience in billing, accounts receivable, or finance operations ?

• Do you have experience in telecom, satellite, maritime, or technology service industries ?
• Are you comfortable travelling to Andheri east, JB nagar?
• What is your Current salary? Expectation ? Notice Period?

Education:

• Bachelor's (Required)

Language:

• English (Required)

Location:

• Andheri East, Mumbai, Maharashtra (Required)

Work Location: In person