Benefits Operations Administrator

As a Administrator at TriNet, your role is crucial in ensuring the smooth operation of our Benefits Platform across various areas within our Open Market Solutions (OMS). Your responsibilities will include: - Having subject matter expertise in at least one functional area and being cross-trained in secondary areas. - Owning daily tasks and focusing on day-to-day operations. - Performing work autonomously and consistently meeting target Key Performance Indicators (KPIs). - Troubleshooting issues and implementing corrective actions. - Working collaboratively and maintaining open lines of communication across internal teams like product, engineering, customer care, partner enablement, product marketing, sales, etc. - Conducting analysis and active reporting to continually enhance the Benefits Product and Processes. Your educational qualifications should include general education, vocational training, and/or on-the-job training. In terms of experience, typically, 0-2 years of relevant experience is required for this role. To excel in this role, you should possess the following skills and abilities: - Excellent critical thinking and problem-solving abilities. - Solution-oriented and proactive approach to tackling issues, with the ability to identify new opportunities, synthesize information quickly, and prioritize effectively to increase efficiency. - Excellent written/oral communication skills to interact effectively with internal teams and external contacts. - Strong attention to detail, ownership of work, and outstanding project/time management skills. - Integrity in handling confidential and sensitive information. - Interest in TriNet's mission and contributing to the company's success. - Experience in optimizing processes and increasing efficiency. - Comfort with ambiguity and lack of structure, as there is no typical day. - Proficiency with Excel / Google Sheets. - Knowledge of US Health Insurance is a plus. The work environment for this position is a clean, pleasant, and comfortable office setting. Please note that this position is 100% in office. TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all-encompassing, and position functions and qualifications may vary depending on business necessity.,