Banking Relationship Operation

Job Description

RapiPay is driven by a vision to grow and lead digital banking as a service in the country with its financial super App NYE. Whether youre a consumer, a retailer, or an MSME, you can bank upon us. For consumers, we offer a wide suite of banking & financial services, and for businesses, we have assisted payment services, POS solutions, and MSME loans. We are seeking a detail-oriented professional to manage banking relationship operations. The role involves handling current account processes, foreign transactions, internet banking support, and documentation. The candidate should be well-versed in AML/KYC regulations and have strong communication skills to liaise with banks and internal teams. Key Responsibilities: Manage current account openings, closures, and related banking processes. Coordinate with banks for timely resolution of queries and transactions. Handle chargebacks, grievances, and documentation with precision. Provide support for internet banking and maintain cheque inventory. Ensure AML/KYC compliance and assist in drafting agreements with banking partners.