14 Branch Operation Jobs

Job title: Service Relationship Manager Location: Hyderabad / Visakapatnam Job Summary: Handle Affluent Desk as Service Manager for cluster of Branches. Manage overall service pertaining to Mapped clients of Affluent channel. Overall Job Description: Provide Exceptional service to mapped clients of Affluent channel for cluster of branches. Manage affluent desk & become one point of contact for mapped customers for their service related queries/requests & complaints. Handle & Process all financial & Non- Financial transactions pertaining to mapped affluent clients Upgrade customers maintaining high balances to Exclusive/Pioneer program as per the eligibility. Monitor Daily account balances and maintain book stability through immediate client intervention on accounts which demonstrate balance depletion / attrition propensity. Build and deepen relationships with existing Customer base by focusing on Family Grouping/household penetration. Manage the key performance indicators (Family Penetration/Digital Channel Activation/Book Growth/ Overall Service of the mapped base). Ensure effective on-boarding of NTB clients & engagement with mapped clients as per laid process. Generate quality references for opening new accounts from existing mapped customers. Ensure Timely closure of all Request/Complaints/Welcome/CE calls/Campaigns assigned on Talisma. Increase the Client stickiness and engagement by activating customers on Direct Transaction Channels of the bank like Mobile Banking App/ Net Banking / Debit Card/ VIDYO Branch etc. Process/Handle cash transactions/vault operations/ATM upkeep/Voucher & register maintenance/Lobby Management (These are only applicable to Service Managers mapped to Pioneer Lobby) Preferred Skill Set: Essential requirement: Minimum 3-5 years in Service . Interested candidates can share their resume at mamatha.krishna@indusind.com

Job title: Service Relationship Manager Location: Bangalore Job Summary: Handle Affluent Desk as Service Manager for cluster of Branches. Manage overall service pertaining to Mapped clients of Affluent channel. Overall Job Description: Provide Exceptional service to mapped clients of Affluent channel for cluster of branches. Manage affluent desk & become one point of contact for mapped customers for their service related queries/requests & complaints. Handle & Process all financial & Non- Financial transactions pertaining to mapped affluent clients Upgrade customers maintaining high balances to Exclusive/Pioneer program as per the eligibility. Monitor Daily account balances and maintain book stability through immediate client intervention on accounts which demonstrate balance depletion / attrition propensity. Build and deepen relationships with existing Customer base by focussing on Family Grouping/household penetration. Manage the key performance indicators (Family Penetration/Digital Channel Activation/Book Growth/ Overall Service of the mapped base). Ensure effective on-boarding of NTB clients & engagement with mapped clients as per laid process. Generate quality references for opening new accounts from existing mapped customers. Ensure Timely closure of all Request/Complaints/Welcome/CE calls/Campaigns assigned on Talisma. Increase the Client stickiness and engagement by activating customers on Direct Transaction Channels of the bank like Mobile Banking App/ Net Banking / Debit Card/ VIDYO Branch etc. Process/Handle cash transactions/vault operations/ATM upkeep/Voucher & register maintenance/Lobby Management (These are only applicable to Service Managers mapped to Pioneer Lobby) Preferred Skill Set: Essential requirement: Minimum 3-5 years in Service . Interested candidates can share their resume at jasmine.sawhney@indusind.com

Vehiclestatus entry in ERP on daily basis in given time frame. LR& THC entry in ERP PRQgeneration and closer on time. PODArrival & Scanning. StockUpdation. OfficeStationery requirement. Postageand Courier every day. Primary Responsibilities: Computer Proficient. Communication should be good. Freshers also can be considered

1)Preparing LR 2)Checking Invoice and Permits and other vehicle documents. 3)Checking Quality of Vehicles like damages, cleanliness, leakages etc. 4)Counting commodity and ensuring same with drivers. 5)Preparing loading chart and releasing vehicle. Unloading 1)Unloading consignment with proper counting 2)Checking shortages and damages and reporting the same to concerned executive. Collecting POD timely and sending same to concerned branch Primary Responsibilities: Loading & Unloading 100% up to date Ontime & accurate Percentage of vehicles loaded/ unloaded Communication Team Player Punctual POD Invoice Documentation Planning Coordination Primary Responsibilities: Loading & Unloading of Material

Job Summary: To manage and impact improvement in the Affluent Clients' Service parameters and the delivery of client experience so that Affluent Banking becomes a benchmark in customer service for premium banking customers in the industry. Responsibility Areas: Support in managing all Private Bank sales and service activities for the assigned region Provide complete and comprehensive information to customers on products, services and ensure best services are provided to them Analyze clients cash, capital, and investment needs Monitor the performance of client accounts and suggest ways to improve returns Ensuring appropriate control framework is in place and operations risk are properly managed Automating key activities of the business to gain efficiency in delivery Streamlining of the digitization activities in the process Assure adherence to the guidelines set by the bank Ensure bank meets the audit, compliance regulatory requirements Gather latest Market intelligence and track benchmark against best practices in competitor banks. Manage and improve the customer journey and partner experience to differentiate the bank from competition Evaluate the feasibility of Digital enablement from offering, channel process point of view and ensure its implementation to improve overall operational efficiency Collaborate with other departments and functions to provide best-in-class products and service offerings to the customer Preferred Skill Set: Prior experience in managing Service Delivery and client experience agendas roles at a level of geographic zone / pan-India central role Will bring a mix of business acumen and Service orientation to be able to create service excellence as a culture with a view to enhance business value Excellent communication, analytical & reviewing skills Inter-personal coordination & Team Player Previous exposure to CRM systems and Finacle is a critical skill. Excellent ability to use Excel and PowerPoint

RapiPay is driven by a vision to grow and lead digital banking as a service in the country with its financial super App NYE. Whether youre a consumer, a retailer, or an MSME, you can bank upon us. For consumers, we offer a wide suite of banking & financial services, and for businesses, we have assisted payment services, POS solutions, and MSME loans. We are seeking a detail-oriented professional to manage banking relationship operations. The role involves handling current account processes, foreign transactions, internet banking support, and documentation. The candidate should be well-versed in AML/KYC regulations and have strong communication skills to liaise with banks and internal teams. Key Responsibilities: Manage current account openings, closures, and related banking processes. Coordinate with banks for timely resolution of queries and transactions. Handle chargebacks, grievances, and documentation with precision. Provide support for internet banking and maintain cheque inventory. Ensure AML/KYC compliance and assist in drafting agreements with banking partners.

Role & responsibilities Ensure smooth branch operations complying to all internal controls, regulatory and compliance requirements, thus leading to strong business growth and optimum level of customer satisfaction. Cash and Vault monitoring in branch Ensure adherence with laid down processes and controls and manage Operational Risk for the Branch. Ensure, manage and supervise over the counter services in the branch to achieve timely and accurate processing of customer requests transactions and customer complaints, while ensuring service delivery is as per the prescribed standards and SLAs between the functions of the bank. Adherence to agreed TATs with Business thereby ensuring customer satisfaction. Compliance with all regulatory and internal guidelines and policies Manage audit at Branch and always ensure minimum satisfactory rating. Ensure smooth functioning of the Branch by supervising activities relating to Facilities Management, IT, etc. at branch level. Manage & control all operational functions of the Branch and define roles and responsibilities clearly for all team members. Ensure adequate coordination with centralized operations teams to maintain high quality service and customer satisfaction. Ensure timely receipt and submission of regulatory and other reports by/from the Branch. Monitor SLAs with all the Central Operations units. Participate in all critical system enhancement and process improvement exercises within Trade & Operations. Identify areas where productivity enhancement and cost reduction initiatives can be introduced. Ensure all processes are performed as per bank policies to achieve best satisfactory audit ratings in internal, external and SBP audits. Lead the branch Operations team to set individual objectives, review performance appraisals and provide on-going feedback on a formal and informal basis so that all staff are aware of what they are required to achieve and how they are performing against their objectives. Ensure implementation of a transparent and effective KPIs setting and appraisal process in time with local and regional guidelines. Actively participate for retention of deposits, identify and follow up on cross sell leads along with the branch manager in order to strengthen the liability position of the bank Any other responsibilities as assigned by Head T&O from time to time Competency & Skills Required: Strong knowledge of banking regulations, SOPs, regulatory guidelines Strong written and oral communication skills Proven leadership skills, and the ability to coach staff to ensure high level of customer service Robust knowledge of branch banking operations Capacity for team building Maintain significant standard of services for Desired levels. Customer centric approach People management skills Please share your CV Regional HR Business Partner Mahesh Chowgule mahesh.chowgule@unitybank.co.in

Vacancies in Home Loan, LAP Loan Minimum6 months experience in Any BFSI Sales 12th pass can apply Location: Karnal , Rohtak , Yamunanagar , Kharar , Ambala , Karnal , Zirakpur , Hisar Apply quickly > Resume > WhatsApp > 9988848119

Vacancies in Home Loan, LAP Loan Minimum6 months experience in Housing Finance 12th pass can apply Location: Karnal , Rohtak , Yamuna Nagar , Kharar , Bathinda , Ludhiana , Zirakpur Apply quickly > Resume > WhatsApp > 9988848119

The Business Manager will oversee daily operations & drive efficiency across Anita Gas Service. involves strategic planning, team coordination, compliance, client/vendor management, and reporting Required Candidate profile holds a Bachelor’s/Master’s in Business Administration with 5 + years of experience in operations or management. excel in strategic planning, team coordination, and stakeholder management

B2B sales focuses on selling products or services directly to other businesses rather than individual consumers. The role involves building relationships with other company understanding their needs, and offering tailored solutions to meet those need

Dear Candidate, Urgent opening with leaidng Bank. Designation : Branch Manager Location : Across Mumbai CTC : Upto 10 LPA Job Description : - The nature of your duties will be managerial and it will also include work / duties assigned to you from time to time. Bank reserves its rights to change these at its sole discretion to meet the exigencies of work and overall banks objectives. • Overall responsible for the Branch performance managing day to day affairs of the branch including front end business development (including 3 rd party products), back end operations and all product offerings (i.e. mobilizing deposits and advancing loans) thereby achieving generation of targeted revenue / profits. • Strategizing and executing product focused campaigns – for CASA / FDs / Gold, Business Home, Vehicle, Mortgage and Large value loans to build up quality credit portfolio for sustainable profitability (Retail & SME). • Supervising marketing and Business Development initiatives and operations for various Liabilities products, lending against Tangible Securities, Third Party Products thereby achieving increased sales / maximizing profit. • Responsible for vigilance, inspection and audit and compliance at branch. • Responsible for credit management at branch level – prompt and effective follow up on recoveries from NPAs. • Ensuring proficiency in delivery of high standard and quality customer experience and elevating customer satisfaction and maintaining customer oriented work culture in the branch. • Attending to queries / clarifications of internal and statutory auditors and inspection and compliance. • Responsible for Cost Management and Optimization at branch level. • Initiate action of Recovery on the loans defaulted by the borrowers. EXPERIENCE: Overall 10 years of Banking experience; out of which 3-4yrs in Retail Liabilities Must have had Sales experience and exposure, preferably of Liabilities products In-depth understanding of financial instruments, markets and macro - micro economic processes Ability to carry along all the units involved in the customer service cycle to ensure customer DELIGHT Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives. Interested candidate can revert back with updated resume on qcnaukri1@gmail.com Any query can call Shrutika : 022-40697708 / 8369367973

We are seeking an experienced and dynamic Branch Head for our Agency Channel to lead and drive business growth for the organization, one of Indias most trusted and leading life insurance providers. This is a leadership position requiring a proven track record in the life insurance industry, with a focus on the agency distribution model. The incumbent will be responsible for managing a team of agency partners, driving sales targets, ensuring operational excellence, and fostering strong relationships to achieve sustainable business growth. Job Roles and Responsibilities: Develop and implement strategic plans to expand the agency network and enhance productivity. Identify new business opportunities and penetrate untapped markets within the assigned region. Lead, mentor, and motivate a team of agency managers, sales agents, and support staff to achieve individual and collective goals. Conduct regular training, performance reviews, and skill development sessions to enhance team capabilities. Monitor key performance indicators (KPIs) such as recruitment, activation, persistency, and productivity of agents. Maintain high standards of customer service and address escalations effectively. Build and nurture strong relationships with agency partners, key stakeholders, and customers. Analyze sales data, market trends, and competitor activities to devise actionable strategies. Prepare and submit regular performance reports to senior management, highlighting achievements, challenges, and growth plans. Desired Candidate Profiles: Bachelor's degree in Business Administration, Marketing, Finance, or a related field. Minimum of 8+ years of experience in the life insurance industry, specifically in the Agency Channel. At least 2+ years of proven experience in team management and handling teams in a leadership capacity. Demonstrated success in generating INR 1.5 Crore+ business annually in the current or previous organization. Strong leadership and people management skills with a track record of building high-performance teams. In-depth knowledge of life insurance products, agency distribution models, and market dynamics. Excellent communication, negotiation, and interpersonal skills. Result-oriented with a focus on achieving and exceeding sales targets. For more information - Kindly Contact Us: Avanik P | HR Team Phone/WhatsApp: +91 82004 21048

We are seeking an experienced and dynamic Branch Manager for our Agency Channel to lead and drive business growth for the organization, one of Indias most trusted and leading life insurance providers. This is a leadership position requiring a proven track record in the life insurance industry, with a focus on the agency distribution model. The incumbent will be responsible for managing a team of agency partners, driving sales targets, ensuring operational excellence, and fostering strong relationships to achieve sustainable business growth. Job Roles and Responsibilities: Develop and implement strategic plans to expand the agency network and enhance productivity. Identify new business opportunities and penetrate untapped markets within the assigned region. Lead, mentor, and motivate a team of agency managers, sales agents, and support staff to achieve individual and collective goals. Conduct regular training, performance reviews, and skill development sessions to enhance team capabilities. Monitor key performance indicators (KPIs) such as recruitment, activation, persistency, and productivity of agents. Maintain high standards of customer service and address escalations effectively. Build and nurture strong relationships with agency partners, key stakeholders, and customers. Analyze sales data, market trends, and competitor activities to devise actionable strategies. Prepare and submit regular performance reports to senior management, highlighting achievements, challenges, and growth plans. Desired Candidate Profiles: Bachelor's degree in Business Administration, Marketing, Finance, or a related field. Minimum of 8+ years of experience in the life insurance industry, specifically in the Agency Channel. At least 2+ years of proven experience in team management and handling teams in a leadership capacity. Demonstrated success in generating INR 1.5 Crore+ business annually in the current or previous organization. Strong leadership and people management skills with a track record of building high-performance teams. In-depth knowledge of life insurance products, agency distribution models, and market dynamics. Excellent communication, negotiation, and interpersonal skills. Result-oriented with a focus on achieving and exceeding sales targets. For more information - Kindly Contact Us: Avanik P | HR Team Phone/WhatsApp: +91 82004 21048