Banking Operations

Pune, India DOP 3095909 Job Description Role Purpose Monitor disputed transactions for possible fraudulent activity. Monitor, evaluate, investigate, and process chargebacks. Reviewing accounts and providing Provisional credits. Investigate Fraud claims raised by the customer. Roles & Responsibilities: Complete tasks related to data entry, following up on requests, complaint management, filing dispute forms, fee waivers, merchant credit release, fund transfers, account maintenance, general correspondence, research To be able to finish cases assigned within established Turnaround time Team Player Internal Confidential - General Use -Internal Responsible for achieving individual key performance indicators whilst maintaining appropriate operational risk control and compliance in all activities Qualifications: Graduates Retail Banking(Card Operations) If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at helpdesk.recruitment@wipro.com. Do not email your resume to this ID as it is not monitored for resumes and career applications. Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.,