Backend Translation & Customer Support (French) – Work from Home (International MNC)

Job Title:

Location:

CTC:

French Language Backend Translation & Support Executive

Key Responsibilities:

• Translate customer communications, documents, and support materials from French to English and vice versa.
• Provide backend assistance by processing customer requests and resolving issues via email, ticketing systems, or chat in French.
• Ensure accuracy, cultural relevance, and clarity in translations.
• Maintain records, update databases, and follow standard operating procedures.
• Collaborate with internal teams to ensure timely and accurate resolution of customer concerns.

Requirements:

• Proficiency in French (B2 level or above).
• Good English communication and comprehension skills.
• Freshers are welcome; prior translation or backend support experience is a plus.
• Stable internet connection and a quiet work-from-home setup.

Shift:

24×7 rotational shifts (including nights and weekends)