1 years

2 - 3 Lacs

Posted:2 days ago| Platform: SimplyHired logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Work Mode: Full - Time
Work Timings: 10:00 AM – 7:00 PM IST (General)

Total Experience: 1 to 3 years
Relevant Experience Required: 1 to 2 years

Domain: pharmaceutical / medical sales/healthcare/ tele sales
Notice Period: Immediate joiners preferred

Compensation: ₹2,40,000 to ₹3,00,000 Lakhs per year + incentives performance based

Probation Period: 3 to 6 months, performance-based

Languages Known: Gujarati/Hindi/Marathi/English (basic)

Freshers are welcome

Role Overview

The Backend Executive plays a vital support role in enabling smooth sales and customer engagement operations. This position focuses on backend coordination, customer enquiry handling, presentation support, and data accuracy, ensuring consistent follow-ups and operational reliability.

The role is primarily office-based / remote, with gradual training provided on product understanding, inquiry qualification, and demo coordination to build long-term capability.

Key Responsibilities

Backend Operations & Sales Support

  • Support sales and customer engagement teams through backend coordination and documentation.
  • Prepare and deliver basic presentations to customers as required.
  • Handle incoming customer enquiries and route them appropriately to sales or field teams.
  • Maintain accurate records of enquiries, interactions, and follow-ups.

Product & Process Enablement

  • Gradually develop understanding of products, offerings, and use cases through structured training.
  • Assist in qualifying customer enquiries based on predefined criteria.
  • Coordinate product demos, meetings, and follow-ups between customers and sales teams.

Data Management & Reporting

  • Update and maintain customer and enquiry data in CRM or internal tracking systems.
  • Ensure data accuracy, completeness, and timely updates.
  • Support preparation of daily and weekly operational reports.

Coordination & Communication

  • Coordinate with internal teams including sales, marketing, and operations for smooth execution.
  • Maintain professional and responsive communication with customers and internal stakeholders.

Compliance & Process Adherence

  • Follow defined processes, documentation standards, and reporting guidelines.
  • Ensure ethical handling of customer information and compliance with internal policies.

Key Skills & Competencies

  • Clear and professional communication skills
  • Basic presentation and customer interaction ability
  • Willingness to learn product knowledge and sales processes
  • Attention to detail and data accuracy
  • Good coordination and follow-up skills
  • Comfortable working in an office-based or remote backend role

Educational Qualification

  • Graduate in any discipline
  • Healthcare / Pharma background preferred

Why Join Us

  • Structured training and gradual skill development
  • Clear role definition with growth exposure
  • Stable, process-driven work environment
  • Performance-linked incentives and learning opportunities

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

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