Backend Developer

As we expand our integration ecosystem and AI capabilities, were looking for a Backend Developer with strong API integration skills and experience in Node.js or Python, along with Salesforce API/Apex or Salesforce development experience.

Youll play a key role in connecting Zonka Feedback - our AI-powered customer experience and feedback management platform - with leading tools and CRMs like Salesforce, enabling businesses to automate workflows, gain real-time insights, and deliver exceptional customer experiences.

Key Responsibilities

• Design, build, and maintain robust API integrations with Salesforce and other third-party platforms (CRMs, helpdesks, analytics, etc.).
• Develop and optimize backend services using Node.js or Python.
• Work with Salesforce APIs, Apex, and related tools for custom integrations and data synchronization.
• Write clean, modular, and well-documented code thats easy to maintain.
• Collaborate with product, QA, and frontend teams to deliver integration features end-to-end.
• Ensure security, performance, and scalability across all integration services.
• Troubleshoot and enhance existing integrations for reliability and efficiency.
  

Qualifications

• 2 to 3 years of experience in backend or integration development.
• Strong experience with API design, development, and integration (REST, OAuth, Webhooks).
• Proficiency in Node.js or Python.
• Hands-on experience with Salesforce APIs, Apex, or Salesforce development.
• Experience with MongoDB or other NoSQL databases.
• Understanding of scalable architecture and authentication mechanisms.
• Familiarity with Git and modern development workflows.
• Prior experience in a SaaS or product-based company is preferred.