Back Office Executive

1 - 2 years

2 - 3 Lacs

Posted:2 weeks ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

Writer's Pocket is a dynamic and innovative publishing house based in Vadodara. We provide end-to-end publishing solutions, including printing, marketing, and nationwide distribution of books.

Role Description

This is a full-time on-site role for a Back Office Executive in Vadodara. The Back Office Executive will be responsible for back office operations, communication, maintaining records and creating reports.

Job responsibilities:

  • Respond to client inquiries and resolve issues via email, WhatsApp, or phone calls with professionalism and efficiency.
  • Prepare and maintain accurate sales and order reports for clients.
  • Coordinate with logistics teams to ensure timely order processing and smooth delivery, sharing tracking details with customers.
  • Manage updates and notifications for customers about the status of their orders or books.
  • Format and typeset manuscripts for consistency in style, layout, and design before printing.
  • Assist in maintaining inventory and records of published books.
  • Collaborate with the design and production teams to meet project deadlines.

Skills required:

- Good verbal communication skills in both English and Hindi.

- Written communication skills in English.

- Basic knowledge of MS Word and MS Excel.

- Problem-solving abilities.

- Attention to detail and time management skills

- The ability to work under deadlines is also essential.

- Familiarity with Canva, Adobe Acrobat, Kindle Create, or other publishing tools is a plus.

Qualifications: BCom, BA, or BBA

Job type: On-site, full time

Location: Vadodara

Work timings: Mon-Fri (10 am to 7 pm)

Experience: 1-2 years

Job Type: Full-time

Pay: ₹18,000.00 - ₹25,000.00 per month

Education:

  • Bachelor's (Preferred)

Work Location: In person

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