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Back Office Executive

Size Extender (OPC) Private Limited

0 - 31 years

0 Lacs

Mira-Bhayandar

Posted:1 week ago| Platform: Apna logo

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Skills Required

processing coordination support resolve rtos dispatch shipping report

Work Mode

Remote

Job Type

Full Time

Job Description

Please note: Our company deals in over-the-counter (OTC) urological medical devices and adult wellness products, including sexually oriented items. These are supplied to doctors (Uro-Andrologists) and directly to patients across India. Candidates applying for this role should be comfortable working in a professional setting that involves handling, coordinating, and discussing such products. Discretion, maturity, and a non-judgmental attitude are essential for this position. We are looking for a proactive and detail-oriented Back Office Executive to manage order processing, customer coordination, and administrative support. Key Responsibilities: Resolve all delivery-related issues and proactively prevent RTOs. Confirm COD orders via phone and address any customer concerns before dispatch. Process daily orders using the Shipway order panel, including discreet shipping adjustments. Maintain and update the daily sales record in the specified format. Track, follow up, and convert sales inquiries and failed orders. Verify and report courier/vendor bills, resolving discrepancies or disputes. Handle customer queries and direct them to appropriate channels. Collect feedback and reviews from customers.

More Jobs at Size Extender (OPC) Private Limited

Back Office Executive

Mira-Bhayandar

Experience: Not specified

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Back Office Executive

Mira-Bhayandar

Experience: Not specified

INR 0 - 0 Lacs

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