Back Office Executive

As a Sales Coordinator (Back Office), your role includes developing and maintaining strong customer relationships, staying up-to-date with industry trends and competitor activities, and contacting customers and potential customers over calls and emails. You will be responsible for maintaining records and organizing files, handling confidential information, and monitoring emails to respond or forward as appropriate. Additionally, you will assist in resolving customer queries and issues through efficient communication, as well as preparing and drafting proposals and quotes. Key Responsibilities: - Develop and maintain strong customer relationships - Keep up-to-date with industry trends and competitor activities - Contact customers and potential customers over calls and emails - Maintain records and organize files (physical and digital) - Handle confidential and sensitive information responsibly - Monitor emails and respond or forward as appropriate - Assist in resolving customer queries and issues through efficient communication - Prepare and draft proposals and quotes Qualifications Required: - Any UG/ PG degree (Engineering Major, B.E Mechanical, EEE, ECE) In addition to the above responsibilities and qualifications, the company offers benefits such as cell phone reimbursement, health insurance, and Provident Fund. The work location is in person at Teachers Colony, Erode. The job type is full-time with day shift and morning shift schedules, and a performance bonus may be provided based on your skills and experience.,